I do not think it should be an issue naming people as long as this is in the context of a positive feedback. Lexus Hedge End has done a fantastic job in getting the right car for me and more importantly in preparing it to the highest standard. The 2009 Lexus RX450 Premier I bought from them (without seeing it - I bought it on the internet) is like brand new. When I took delivery there was not one scratch or one mark on it (I am very fussy) and they did everything I asked them over the phone. It is not the cheapest car but the level of service by this dealer is superb and I do not mind paying a bit more money if the service I get is outstanding, which clearly was the case here. The sales person who dealt with me was Jon, great guy and I can highly recommend him. It is a pity they are far away from me (I live in London) because I would have my car serviced there if I could. So in conclusion it was a great experience. I can highly recommend this dealer and Jon in particular.