It shouldn't be, but you probably need to be on their books for servicing. I bought my IS250 from Lexus Bristol (Sytner group) but Lexus Cheltenham (Lister group) offered the free Saturday car wash. However, as I make a point of not letting anyone else, apart from myself and Christian Gouldson, valet my cars, I politely refuse. They also know not to wash it when I take them in for a service.
Hi Tango,
Why dont you let them wash it?