imgo

Update again. 

On Tuesday I had the ML amplifier (£3,200+) changed by Lexus as they suspected it was faulty.

All OK on way home. Faulted out on an evening journey with exactly the same fault / symptoms. Has cut out again since. Let Lexus know it's still u/s, they are going to contact technical. 

So, it's either something on the NX which is faulty (power supply to amp insufficient, cables, speakers, etc) or there is a design fault with every ML amp causing it to cut out at high volume.

I googled 'ML cutting out' and instantly found 5+ posts from other owners experiencing the same fault. If your ML system cuts out, please ask your Lexus dealer to contact Lexus UK about it.

Another update. Lexus have decided that they are going to change the ML amplifier,  no date as yet.

I need LED Zeppelin playing on full volume, you feel the music !!!

So, car was back in today, they removed the centre console and checked amp connections, took photos etc and forwarded the info on to Lexus technical. No fault could be found. Got my car back, drove off, turned on the radio, turned it up and 10 seconds later it tripped out again. Hopefully will end up having a new ML amp fitted.

Had my 2nd keyfob and locking wheel bolts fitted today whilst car was in for service. Nice surprise when I picked my car up.

56 minutes ago, JohnP56 said:

imgo... when did you get your NX? Just trying to work out the time it takes from delivery to key #2...

Picked it up 14th July '23 if that helps

Hmmm, have a look at my postings, I also have a MY24 350h Takumi. 

My car is going in on Monday all day for them to diagnose the fault.

https://www.lexusownersclub.co.uk/forum/topic/144987-ml-cutting-out-on-2024-nx/

My NX350H booked in next Friday 2nd Feb for 2nd keyfob AND locking wheel bolts !

Fingers crossed.

Update.

This morning Lexus UK technical have done a can bus data download from my car to try to identify the problem.

Let's see what they find. They have said that they may have to change the ML amplifier. 

Hmmm, lexus insurance quoted me £1,115

Aviva would not quote!

NFU quoted £1,280

Direct Line quoted £1,427

I think I had better bite Lexus Insurance's hand off, not going to get it any cheaper I fear.

1 hour ago, Andy B said:

May I ask how soon in advance did Lexus Insurance notify you of the cost to renew? I am with them too (cover expires in early February) and wondered when I will receive the (likely) bad news about the cost of renewing. Thanks.

Insurance expires 22nd of December I had an email from them 30th of November

2 hours ago, Ken R said:

Give Aviva Online Premium a go. I have a NX450H, fully comp, 2 named drivers, £250 compulsory excess, no voluntary excess for £348.

Been with them for 3 years.

Thanks, will try them.

Just had my insurance renewal come through, I am with Lexus Insurance and have been for 10 years.

Last year for my IS300h Premier £618

Renewal for my NX350h Takumi £1,115

Both with same cover, not happy about the price hike, no discount offered on the phone. Will look around, any suggestions??

Had my ML system looked at by dealership,  no fault codes to indicate an error, they have not seen this before and have raised a 'Compass Case' with Lexus. 

Still showing version 2.1.0 in the Android app play store.

1 hour ago, PaulWhitt20 said:

Have you got the 007 option pack?

Must have it, or mine slipped through with it enabled by mistake.

15 minutes ago, hintonwood said:

Tried it from the outside and got the same message that this vehicle doesn’t support Remote Park.

It is very confusing as to why everyone else can not use this feature, but I can?

On the 29th March 2023 I had this reply from Lexus Customer Relations when I asked about the Remote Parking :-

"However, in answer to the questions you specifically raised, I have received the following confirmation from our Product Department: 

I always go for the top spec when buying a car, I had an IS300h Premier, now have a NX350h Takumi, as I don't want to regret not getting the full spec if I had a lower model. I also keep my cars for eight to ten years so I want to have all the luxury features for the duration.

Obviously a personal preference and I am lucky to have the funds to do it, although my wife still says why don't you get a Toyota Yaris as that gets you from A to B.

I also have a slow puncture in a 20" rft, getting it changed tomorrow at my Lexus dealer,  was quoted £370 but got them down to £315 when I showed them the Asda price, ching ching.

43 minutes ago, hintonwood said:

My unsuccessful try is with IOS 17  and Remote Park Europe V 1.3.0

Have you tried to use Remote Park to get out of a parking spot when the car is already off and locked? rather than starting remote Park when you are within the vehicle.

Sorry that others on here are having difficulties trying to use this feature. 

Just incase it's relevant, I am using the 'Remote Park Eurpoe' Android app ver. 1.3.0 on a Samsung S21, which works fine on my car.

What are others on here using? Android ? apple ios? Etc. and what version of the remote park app?

Have you any idea what NG means?

You seem to definitely have a MY24 vehicle, with all the correct items in place for it to work. 

Have you tried deleting the Remote Park app and reinstall?

Can't think of anything else now, sorry. 

Also Bill, when you open the LexusLink app and then click on 'my garage' it shows you (or should) what your MY is, my vehicle says it's MY24 on the app.

Also on that page, click on ' connected services' and ensure that you have all three services enabled. I don't know if any are required for the remote park but that's how I have it set up. again pics to illustrate.

Hope it might be of use.

I really don't know why it's not working as you have it enabled the same as I have on the settings page. 

Another way to find out if your car is a MY24 is click on climate and see if you've got nanoe X as that is only on MY24 cars. Also your glove box should be the same colour as your interior.

Pics to illustrate for my Takumi, apologies if you already know this.

What version of the NX450h+ have you got? as Remote Park will only work on models already fitted with Advanced Park Assist, which as far as I know is only fitted to the Takumi model. Is yours a MY24?

Also you must ensure that Remote Park is enabled in the Advanced Park settings.