Jamez

Bit of an update and thanks for everyone's comments. I still have the problem with roughly the same frequency though thanks to the better weather I'm cycling to work everyday again now so I'm making less trips in the car therefore data collection is impacted. One key thing I discovered (user error) is the seat memory buttons only work when the car is in Park. So what I've discovered is when the seat stops short, pressing the memory button for my position does move the seat into the correct position. So for some reason the seat stops and knows it's in the wrong position (suspect this makes finding the cause more tricky). I've not been regimented enough on seat belt before start button to try and spot if it's a related to sequence so I've installed a post-it note on the dash to remind me. I've also tried jumping around in the seat while it's moving but that has not made it fail to move correctly.

Thanks for the reply.. I can't be 100% sure but I think the issue happens when I fasten the seat belt first or when I press the power button first. That's a good call though and I'll ensure I fasten belt then power for a while and see if the issue remains. When the seat does not move into the correct position, pressing the memory button does nothing. My take on this is the seat thinks it's in the correct position. My guess is it's a sensor issue but the dealer says unless the diagnostics says there is an issue they don't get paid for changing any parts. Thanks...

I have an IS 300h with the leather seats option which means I have the easy access feature which retracts the steering wheel and moves the seat back when exiting the car and then moves them into my preset position when I get into the car and fasten the seat belt. Since I got the car there has been a recurring intermittent problem which my dealer won’t fix. Approximately 1 in 10 times when I enter the car the seat base does not move forward into the current position resulting in me having to stretch too far to comfortably reach the steering wheel. The only way to correct this is to un-plug the seat belt, turn off the power and then start over again. The car has been back to the dealer twice now but each time they can’t recreate the problem so they can’t fix it. Has anyone else seen this issue and if so what did you do to get the dealer to fix it?

Thanks, under "Display Settings" makes me feel a little less stupid !

Where can I find this setting?

Just switched to a 300H from a 325i M Sport Coupe and very happy with the move. Tried 3 series, 4 series, A4, C & E class and Jag XF as well as the 300H. Quickly came down to a choice between the 428i M Sport and the 300h F Sport. BMW is faster but IMHO BMWs have become boring. Great cars, just dull. 300H is a much nicer place to sit, lovely cockpit, beautifully put together with top notch materials. Ride is way better than run flat BMWs and handling is just as good at sensible and legal speeds. The drive train tech is amazing and I love the smug feeling of rolling through town on electric with zero emissions and comparable consumption to highly polluting diesels. Strongly recommend the premium nav and leather seats to get the full complement of toys and luxury. Final comment, started to play a game of counting the number of sightings of the cars I was considering. The most common cars spotted were BMWs. 2 months after I started I still haven't hit double digits for the IS and only 3 other F Sports. If you want exclusive this is the option!