IS300Hdriver

I'll certainly post pics when able, pick the car up next week. It's basically that the black has worn off leaving a white line up the front seam on the side bolster, door side. Going the same way on passenger side too. I have asked if it can be dealt with prior to collection but I'll still order the dye kit from dynamix as recommended for touch ups.

Thanks for the leather dye link I'll have to give that a try! I'll give Jemca a call and see what they can offer, Twickenham would be the closest but they don't even appear on the gold membership discount list if I was to join, I'll just call everyone and see who needs the business most.

Thanks for the warm welcome everyone! Shahpor - great point about the approved and extended warranty requiring dealer servicing, having looked into gold member discounts the 20% off service plans at Lexus Woodford makes the most sense right now even if I do have to travel across London. As for JEM, I think they've named themselves to confuse folks as it's not Jemca but an independent garage nearby run by Suzuki I think, near Sainsburys. I think you're spot on in regards to the extended warranty, it really is a good deal, online competitor quotes couldn't match it. BigChange - thanks for also talking sense and confirming my initial opinion about the extended warranty. As for the leather I assume your seats are going the same way, all cars I viewed seemed to have this problem so I'll certainly look into the best solution, dealer recommended shoe Polish as a temporary fix with lots of buffing. I've got my nextzett gummi pflege stick at the ready for treating all the door seals as they did look a bit dry and a cause of many Lexus owner's squeaking problems. doog442 - brake discs looked clean and certainly performed well during my spirited test drive so should be OK, to be fair to the dealer they were very transparent regarding the servicing and I did indeed get to personally look at the online Lexus system when I was there to verify what work had been done, including the TSBs. Whilst there will always be an inevitable element of completing sale bias, the sales exec did everything he could to reassure, even allowing me to use his phone to call customer service whilst he went away for a few minutes. Can't fault the patience and honesty he displayed. Finally, thanks Steve2006 for the welcome, I'll certainly look into Gold membership at some stage as all being well I think I'm going to be sticking around for some time to come, and those servicing discounts may help too

Hello everyone! New (used) IS300H owner, long time lurker, thanks for making the site an amazing resource and ultimately helping to sway my decision. I will be swapping my V40 (2014) for the IS next week, obviously very pleased. However, I have just a few questions which have been playing on my mind a little since sealing the deal, any advice/wisdom greatly appreciated! 1. Unfortunately the previous and only owner was a business user, which I understand has higher service mileage intervals, this one had it's first service "on time" but at 14.5k miles, followed by 27k and then the Lexus dealership I'm buying the car from did a full (40k) at 37k. As this car is being sold through Lexus with Lexus stamps in the book and a Lexus approved warranty, I've been reassured by various people this will be valid and I've nothing to worry about. Is there any document I should absolutely make sure I have to back me up in the unlikely case something went wrong and they retrospectively tried to get out of warranty repair due to late servicing? The car has lots of paperwork including latest hybrid health check. 2. The car has had the modified rear damper fitted in 2015 related to the drivetrain problems mentioned a few times on here, should I be relieved this has already been carried out or concerned that this had to be done and further problems could arise? Didn't notice any adverse vibration on the test drive around 50-65mph. There's also a large white toyota sticker on the fuse box with something along the lines of "approved modification" on it with a long reference number and the dealer number and date on it. Does this relate to this or perhaps another TSB? 3. Should I continue to service the car through Lexus and what's the best service plan discount you've achieved? Indy JEM Lexus in North London seem very appealing from a reputation and cost perspective but obviously I then lose the "prestige" of the official system records and hybrid health check certificate. It's a shame Lexus don't include European breakdown with servicing like Volvo, makes the cost that bit more staggering. 4. If staying with Lexus for servicing is the best way forward, would it also be wise to take out the extended warranty at £895 for 2 years including European breakdown? Seems like a good deal but I am buying the 2nd most reliable car in the UK so internally conflicted! 5. Common issue I understand, the black leather is wearing at the front edge of the side bolsters on the front seats due to getting in/out wear, how best to cover this up, a dye kit or professional repair? Already got the infotainment software update on a usb stick ready to go thanks to the fantastic detailed instructions on here, otherwise that would have been my number 6 ;) Thanks so much for making this site what it is and hopefully I can reciprocate in a useful way in the near future. Andy