ErikSvensson

Very happy. Smoother quieter ride, less high pitched road noise than the old Yokohamas. feels grippier on the road as well. I normally get 40-41 mpg in winter and now getting 43 so a bit better fuel economy. Only concern would be that the installers said they would wear out quickly but will be some years before I know.

I just ordered Michelin Cross Climate 2 (225/60 R18 104W) XL from Halfords at an acceptable £144 each after reading all the positive reviews here. Hopefully it's still as impactful on my now ancient 64 plate.

I got a tow bar fitted on thursday. Called around to quite a few places and most recommended and installed Steinhof, which seems like the best non-lexus option Went with Car City Care in north london for the install as they did it for just £500 which was quite a bit lower than the second cheapest. They even managed to keep my under run although they did have to make a cut. Have yet to tow something with it but all looks like it's working well.

I can really recommend video guides on youtube. Makes it much easier to understand than the manual. My favourite channel so far is "Lexus Driver" which has 72 videos on the features of my 2015 lexus. They have a playlist with 48 videos for the new version (sans CarPlay) and is us focused but most features are the same. Worth checking out and I'm sure there is a new version out somewhere.

Just checked and I'm on Yokohama Bluearth E51. Reviews give pretty low score for comfort! Too much thread left to switch them out now but will definitely do my research when/if I need to change them.

Update: I made this post describing purchasing Cazoo for anyone interested. Started a new thread to make it easier to find. I'm very, very happy with my new NX. It looks new (except for the resolution on the display and lack of android auto) and I'm pleased with the choice of premier as I got the heated steering wheel and the 360 cam (very handy when going through width restrictions) It's a tad firmer and noisier than I expected, I thought it would be like an american suv that floats rather than drives but it's a million times better than my old car. And the steering wheel moves when you're getting out of the car! All the features really makes it feel a lot newer than it is, just a shame about the resolution on the display. But beyond playing with all the functions, I really only use it for the camera. I already have the mud flaps and the boot liner but I've goten rubber mats (from lexuspartsdirect.co.uk) and just took delivery of a boot Hatchbag fitted boot liner. Then I need a tow bar fitted (read up on it here). It will be complete and hopefully keep as fresh as it is. Although the mud flaps help, I'm not sure I would recommend a white car during winter in the UK, especially when you drive on mud roads... Thanks again for all the help!

TL;DR very smooth and good value. Hi all Thought I’d share my experience buying a car from cazoo as I got a few questions and this forum really helped me make the decision. I bought this car, A 64 plate premier in white with 34.5K miles for 20 300 https://www.cazoo.co.uk/used-car/f48827b8-0a97-5648-aa6f-0d6bed9958fa/ and it was about 4k cheaper than an equivalent car from a lexus dealer and I spoke to a few trying to get them to get close in price (I really wanted a Premier with Pano roof) The ad had very good pictures and 360 views but it’s very light on the detail but since it’s a premier, I could just read on the forum what the features was. They do list the service history but I had to contact them to get it added as it wasn’t on there at first. The purchase was very smooth you can opt to trade in your existing car which I didn’t (have an import so hard to get good value) hence not sure if it’s a good deal or not. You fill in your details, choose if you want the “Cazoo guard” paint and interior protection treatment for £250 (1/3rd of what lexus quoted me) which came with a ton of cleaning supplies as well. Credit terms were a lot less favourable than your normal bank hence i paid with my debit card. The money wasn’t actually taken until it was delivered though. You then choose a delivery time, my first available slot was 5 days (3 working days) away and that was basically it. I immediately got an email confirmation which outlined what I needed to do, how to activate the 7 day driveway insurance and how to register myself as the owner of the car with DVLA. Gave me everything I needed to request a parking permit from the council in advance. A few days before delivery I got an email reminder and also a call from customer service explaining the process and was able to answer any questions about the car if I had any. They also explained the 7 day return policy and 90 day warranty (extendable for a price). Basically, the 7 days is quibble free, they take it back no questions asked. Only caveat is that “Cazoo Guard” isn’t refunded and trade in cars aren’t returned. It had another service before I got it and from there I could see that Cazoo must have bought it in mid 19 and been with them for 18 months based on the milage in the service records. Since registering it on lexus.co.uk I can see all the service records as well On the day, the delivery man calls 15 mins before delivery. The car arrives in a small lorry and the is just serviced and valeted so it looks new. You get a few extras, like an umbrella, ice scraper etc. My delivery man Errol, was very knowledgable and showed all the features including waiting around for me to take a test drive. He had all the time in the world and was super helpful and friendly, genuinely interested in cars and making sure we had a good experience. The car was exactly like the pictures, it looked brand new except for small scratches on the back of the door handles, which is only visible if you look hard in the right place. I think the car mats had been replaced with new, non-nexus ones as they were pristine. Everything worked as described and I’m very pleased. After the delivery you get a notification that V5C has been digitally transferred and the normal “rate our service” emails. I'm sure service will get worse and prices become less competitive as Cazoo continue to scale and get a more dominant market position (I know startups better than cars!) but at the moment they are trying to get market share by spending their Venture capital funding and as such, a good time to buy as they are more concerned with attracting new customer for future profitability than making a profit now, hence having good value deals. Additionally, the delivery man alluded to the fact that they aren't great at pricing different trim levels and you get a better deal for top specced cars than the mid range, not sure if that is true but it was quite a good deal for my premier compared to the luxury ones they had in stock.

My bad, it is a "Premier". Good shout as quite a few ads gave the impression of being Premier while actually being Luxury with premium nav, something to watch out for. This is the exact car in question: https://www.cazoo.co.uk/used-car/f48827b8-0a97-5648-aa6f-0d6bed9958fa/

I just placed an order for a 64 plate NX Premium in white from Cazoo. It's done 34.5k Miles and they wanted £20300 for it. I got everything I wanted, including full Lexus service history, except for the panoramic roof which I would have loved. Lexus was asking 24k for identical cars and none was willing to budge more than 1k on the price. I couldn't justify (and they couldn't either) why spending 3-4k more with the only benefit being 12 months warranty instead of 3 (although I can extend it). Taking delivery on Wednesday, a bit weird buying a car I've never seen or driven but they do offer 7 days full refund! Thanks for all the help on this thread

Thanks for all the replies, really insightful! Happy to hear NX seems to be the right choice and it narrows down the model. I've read about the F-Sport being less comfortable which is a shame as I do like the grill. Based on my price preference. I'm probably looking for a 15-16 low milage rather than a facelifted version as it seems better value for money. On the lexus site they seem to be just under £20k for a car that has done 50k milesish (with variations for trim level). Although android auto is very nice, i normally just use my phone (in auto mode ofc) with the aux plugged in. Do I dare to go autotrader and take one for 80-90k and pay £2-3k or is it not worth it? I wold hire AA or something similar to do a test drive and inspection for me. There is one currently listed similar to what you have paulrnx, which I'm hoping to test drive

Hi, we're looking to buy a used car in the £15-20k and need advice on what to pick. As the NX is at the top of the shortlist I thought I’d ask here after reading the quality advice others have received. Our use case is a car for 2 people in central london. We drive 5 days a week 45 miles roundtrip about 50% in traffic/city and 50% on 50-70 mph roads (out from london, normally avoiding rush hour). additionally some weekly shopping and the occasional road trip There is only 1-2 of us in the car hence it can be quite small but due to the state of the roads, an SUV would be great for comfort. We do care about emissions and fuel consumptions hence the hybrid! Decent depreciation would also be nice. As for features, adaptive cruise control would be a game changer and keyless entry is nice but not too fussed as I’m trading up from a 2002 Nissan Cube and most cars will blow my mind. A slightly contradictory but useful feature would be the ability to tow a single horse trailer (750kgish) smallish car, 2 people 45 mile commute Central london bad roads care about emissions and consumption Based on the hybrid and the price range, it looks like the NX and Rav4 are our only real choice, UX would be nice but quite pricy still with plenty depreciation to go. Electric cars doesn’t really come in this price range unless they have short ranges and are made for overnight charging in the driveway, something not possible in central london.