PDM

Hi. The wifi box itself is set to AES only but somehow the ipad thinks it is connecting with tkip. Windows devices report connecting with AES. I dont see a way on the ipad of forcing an AES connection (although on the router side, tkip should not even be available to the ipad). Cheers, Paul

Hi Everyone, Just trying to finalise the hotspot setup in my new RX and when I join an ipad (running IpadOS14.2) to the hotspot, the ipad tells me the security between the hotspot and the ipad is "weak". The hotspot settings (accessible from 192.168.0.1 when joined to your hotspot) show the wifi security is set to WPA2 AES (which the ipad weould consider secure), but the ipad is telling me it has joined using WPA2 TKIP instead. A windows 10 laptop seems to join using AES, so perhaps the ipad is at fault here? Has anyone seen/resolved this one? Paul

Hi All, Just an update. A software patch was applied today that should have fixed the track pad issue of haptic feedback turning on when switched off in the settings. Working so far. It may have addressed some of the other issues too, but it possibly also created another one 😞 . I'm now on a Feb 21 release. Rather than bore you with my speculation here, I'll post back when I have more concrete info. As you would expect(!) the rattle was not present when they test drove it. That one may take a while to find.... Lexus also think they know why I cannot activate my WIFI subscription. It seems my car was registered a couple of days before the free wifi offer ended, but I only picked up the car (and tried to setup the wifi) a couple of days after it ended. It seems part of the Lexus/Orange backend may think I should have free wifi, and part of it thinks I need to pay.... and it's falling over with some conflict. Cheers, Paul

Thanks, Charli. Will keep this post updated if and when I get some more feedback from them. Paul

Hi All, On my third Lexus (first RX) and the first time I have started to engage in these forums. It's nice to meet you all, but unfortunately I'm writing because of some issues... I thought I had solved most of my problems (due to a corrupt memory stick... as I added to this thread yesterday... and the problem is certainly less frequent at present than it was last week... ...but it seems that on starting the car this morning the problems came back. The voice command system was not recognising the usb stick ("play album <name>" and the car responded, "no media selected") even though it was playing an mp3 from the stick at the time.... I waited in case it was reindexing/syncing the disk but the problem persisted even after 5mins. In addition, even though I have the haptic feedback on the track pad set to "force=0", the pad was shaking as my finger moved around. A reboot of the infotainment (holding down the on/off switch for a few seconds) and the voice commands started working again, and the haptic feedback was off as expected. Last week I was also experiencing some intermittent behaviour when changing the map view (cycling between north up, vehicle up, and the angled view) but have not seen these issues again. I have this logged with customer relations and the dealer but I wanted to see if anyone had come across these issues. I wonder of these are software bugs (that everyone might see) or a hardware problem specific to my RX. I don't want the dealer to rip out and change the infotainment system if this is a common software bug that needs fixing rather than a specific hardware fault. So far, my total list of issues (after 2 weeks ownership) are: 1. car plays mp3s in alphabetical, rather than disc number/track number order (work around by renaming mp3s as "%disknumber.%tracknumber %title". 2. haptic feedback turning on when it is set to off (goes away on infotainment reboot) 3. cycling through different map views and returning to the angled/3D view, the car is not always pointing up on the map (goes away on infotainmemt on reboot) 4. Been trying for about 10 days to activate the wifi subscription.. still not managed... (many people seem to have issues with this) 5. Rattle in driver's door (steadily getting worse) 6. Intermittent behaviour in voice command system (goes away on infotainment reboot) I'm booked in on Tuesday at the dealer... Any ideas, folks? After 8 very happy years with the brand to date, I'm feeling pretty unlucky at present. Thanks, Paul

Hi All, I seem to be an outlier here but I have always found the voice commands to work pretty well for both phone dialling and playing music of a usb stick. (Good experiences now on 2013 CT, 2015 NX, 2021 RX). Never tried it for navigation... However, on my new RX, I was having some serious issues a week or so ago. Turned out that a corrupt usb disk full of mp3s (which would actually play ok in the car and was seen fine on my PC) was somehow stopping the voice commands from working (not sure how these things are related.... other than through the infotainment system) A low level format of the stick and I reloaded the mp3s and the voice commands work properly again. James - if you have a usb stick of music in use, you might want to try again with the stick removed? Paul

Thanks, Banji. I may need to resort to that. Yesterday (on the 50th try overall?) I managed to get my identity validated with the right combination of photos. "Finally!" I thought... but... then... not so fast. It then failed me on the next page that asks for your address! I have updated the ever patient multimedia team and will see if anything comes back before I visit the dealer to get some new tyres on my wife's car on Tuesday. If I find anything more concrete about how to guide this this thing through I'll post more info... The multimedia team is well aware that this process is not good enough and are hoping significant improvements can be made. Paul

Hi All, I also have an open query with the Multimedia customer relations team on this (who are very helpful but of course they are at the mercy of those who actually run the service). Apparently I missed out on the free internet subscription by about 3 days... and when I try to purchase a subscription, no matter what I try, the system cannot validate my identity. Did anyone have any look getting through that stage? Paul

Hi All, I'm new to this forum and this is my first post. Sorry to tag onto an old thread. Just got an RX and have come across this issue. Previously I had always used the drivesort trick but this no longer works in the newer cars it seems. I have raised this with my dealer and also directly with Lexus. I would like to ask anyone who is annoyed by this and who has not raised a formal complaint to do so. This may make Lexus push this bug up the priority list. I reported the bug here: https://www.lexus.co.uk/forms/customer-relations-contact-us?enquiry_type=mm_nav Paul