Saaj

11 hours ago, ColinBarber said:

cheapest has to be a piece of duct tape 🤣, otherwise filling with epoxy. Your dealer is correct, that part isn't available from Lexus on its own - needs a new mirror.

There are copies available though:

https://www.ebay.co.uk/itm/256220936993?fits=Car+Make%3ALexus|Model%3ANX&_trkparms=amclksrc%3DITM%26aid%3D1110006%26algo%3DHOMESPLICE.SIM%26ao%3D1%26asc%3D20201210111314%26meid%3D7ffa6c4f39a043d89e5c0709e01c5de2%26pid%3D101195%26rk%3D4%26rkt%3D12%26sd%3D385239953268%26itm%3D256220936993%26pmt%3D1%26noa%3D0%26pg%3D4429486%26algv%3DSimplAMLv11WebTrimmedV3MskuWithLambda85KnnRecallV1V2V4ItemNrtInQueryAndCassiniVisualRankerAndBertRecallWithVMEV3CPCAuto%26brand%3DUnbranded&_trksid=p4429486.c101195.m1851&amdata=cksum%3A2562209369937ffa6c4f39a043d89e5c0709e01c5de2|enc%3AAQAIAAABYObhgc4Nk8%2BdtAwOww4FKLaj%2FQ5qqgDlQCuqZA43WcPFUWDERCUugbbOk7XQv0JXlBfqCg2xKF3WcPghxGMFw2oSlXvfExEaMYr7I7LmrHcP6czY1wIMt0ORyKiCWt95xldincyyBx3g%2BNDW%2B%2FhWUgTaBhK6xAm%2BJIbCOMehu%2BdwFry%2FTVTk9upKAYu9QrWFFlX5WltNjGAnOiqniMUq9mRSQZ7sESiyM%2BGtvJbBdmjE1qNRnuoV%2BIdeJ%2BSntKRjgKXVPLx1Waddje7gwd5jA%2F67mOMOFV7kzoOaBeyYSOQZJLucypUzsar4IMcHcIFSAVmJw6ZKujfepOWxGyNtWNUTIzjqyQxv86P4FH39bb6M7HZvcmZDsnDJZJ6Has9EgZKz8LMeBiZy%2FWk3nD5RYc%2Ff2PQ%2Bm1QSLr1OT9vgNXiSAr3h%2FD5r8ea7nLHmCJjgZxOR2oLGTsHTy5UtLDJyoAQ%3D|ampid%3APL_CLK|clp%3A4429486

 

Thanks Colin - Yeah I saw these and I may have to go with these. The only thing to think about is will they discolour overtime/will it be a good colour match with the other mirror etc. Also, will need to find a mechanic that would be willing to go through the effort of putting the mirror components in this new part. I might try myself if I can find a video on how to replace a mirror.

42 minutes ago, as13 said:

Is it the top or bottom piece, or both that are broken?

The part marked with green arrows is what I need to replace. The bit that’s circled in red is where the damage is (a hole and some cracks). The top/crown of the mirror is blue arrow but that’s ok

Hi everyone, Is it possible to replace the covering that’s around the mirror?

The mirror is fine and the electric folding and mirror adjustments works in every way. The only snag is that I now have a hole in the front of the covering following a minor accident (around the narrow part of the mirror). See attached in the picture. 
 

I have looked on Yoshi parts and also on Amayama. I didn’t see the part I was after. I called Lexus and they said the top-back covering can be replaced (the glossy part) but if it’s the Matt black covering (the one thats all around the mirror) then I have replace the whole assembly at a cost £550 plus vat. 

anyone got any suggestion on cheapest way to fix this?

1 hour ago, rayaans said:

It's genuine. Plenty of forum users have used them in the past. Some for very expensive items

You might have to pay customs but it'll be like £40 at most I reckon.

Ok great - thanks for that. Very helpful 

14 minutes ago, rayaans said:

https://www.amayama.com/en/part/toyota/5215176010

Thanks Rayaans, Is this website tried, tested and genuine? Only asking as they quote in GBP but part is shipped from overseas.

Also, does import/customs charges apply?

thanks v much

Hi

I am after this part "52151-76010" but the search on the web shows availability outside of U.K. and prices in dollars. 

Lexus dealership in U.K. has given me this part number and the price £300.

This is a centre trim that fits into the rear lower bumper and it £300 seems excessive for a dark grey plastic trim.

Have searched eBay and on the web - can’t find very many people selling this part as new or second hand

any idea where else I can try?

thanks in advance

17 hours ago, rayaans said:

That's not a problem with the paint though is it? That's to do with the maintenance of it surely? 

Nope it’s a problem with the paint on the bonnet. Not maintenance related.

you have to carefully look at the spot to see the issue - can’t see it as you walk by - lacquer is intact but it looks smudged underneath it. When you run your fingers over its smooth as a baby’s bottom

55 minutes ago, Bounce75 said:

Sorry to hijack again, but I have an update on my roof blemish.

The selling dealer said it was probably bird lime from its time sitting at the docks, they have come across this before apparently.

They arranged for a dealer more local to me to try & polish it out, long story short they went too far through the clear coat & had to respray the whole roof.

The finish was not particularly good & I sent pics to selling dealer.

They were disgusted with the finish that was left on the car & have arranged to take it back to where I bought it from & spray the roof properly back to original spec & finish, which in all fairness is good of them.

They have said they will give me a car while it is being done & send me a detailed video when it is complete.

Fingers crossed it will come back like new.

Good outcome there. My daughters Lexus UX which is under 2 years old has exactly the same issue as your car. I need now to sort that out. I doubt I’d get anywhere with my issue on the NX as selling dealer hasn’t bothered to respond. I may just get it redone at a paint shop.

2 hours ago, rayaans said:

Id be very surprised if its genuine peeling of the top coat. Lexus paint is almost flawless in comparison to other manufacturers

Its more likely to be a stone chip and then poor wash technique causing water to get underneath. 

The repaired bonnet was probably done prior to the dealer getting it and selling it on. 

Lexus is correct that the panels surrounding the paint would need to be blended in to match perfectly. Otherwise it could potentially stick out like a sore thumb due to the nature of sonic white paint. 

The brown bits you mention are probably tiny metal particles from brake dust etc. Using a fallout remover in combination with a clay bar will remove this. Theyre most evident on lighter coloured cars

I am not sure if Lexus paint is flawless. I have a Lexus UX in the house too which is under two years old and has paint issues. Not quite like on my NX but an issue with paint.

On 9/3/2021 at 4:19 PM, Spacewagon52 said:

Sajid, please let us know how you get on.

Hi all

Right, this is the update 

I took the car to local dealership. The dealer measured the car paint thickness and have concluded that the bonnet was repainted either by the previous owner or the dealer I bought the car from. Bear in mind I bought the car in 2018 when it was just two years old so I would have expected to have been informed of this at the time of purchase but I wasn’t.

I have contacted the selling dealer as well and their view is that they never repaint cars that are for sale as it’s not cost effective for them to do so and if it was repainted by the previous owner then they wouldn’t have known about it when it was returned back to me (I believe it was on PCP by the first owner). None the less the selling dealer is going to dig into the paperwork to see what records they have for the car. I am not finding the dealer responsive and I suspect they won’t want to take any accountability for selling a fairly new car with a repainted bonnet. 
 

I have taken it to local Body Shop and they have quoted £260 to repaint the bonnet and they reckon they can get a good match with paint that’s around on the panels etc.

Lexus have estimated a cost of £800-£1000 to repaint the bonnet, pillars and side panels as they believe that to get a good match you’d have to paint panels around the bonnet.

I am not sure what I will do so will hold on for the time being in doing anything 

thanks all for your input and comments 

3 hours ago, Bounce75 said:

Yes, I did notice the edges were raised on yours. I wonder how much a smart repair would be for a small area like that as yours has already gone through the lacquer?

Mine may not get any worse, but if it does I want someone to take responsibility for it.

I will let you know the cost once the local dealer gets around to giving me a quite

32 minutes ago, Bounce75 said:

Hi Sajid,

No the earliest pictures I have are from beginning of June when I started to notice it more outside.

It does look worse in the pictures & is only about the size of an old 5p piece, I just don't want it getting any worse.

I guess time will tell. Judging by the pictures it appears that the stain on your has gone through the laquer. I may be wrong. If it won’t go away with a wash or you can’t T-Cut it out then that’s likely indented under the top layer  layer. Mine is also about the size of old 5p coin but in my case the edges are raised so I can only expect it getting worse as water will get through and jet wash will probably won’t help.

I am waiting for dealer to respond and I have also asked the selling dealership for their comments before I take it a body shop to get it done privately. 

4 hours ago, Bounce75 said:

Hi Len/Paul,

I park in my garage from 5pm until 7am every day, the remaining time it is in a works car park with no trees, so I know it definitely wasn't picked up in my ownership.

As I said it was there very slightly when I picked it up in Feb this year, but has got worse over the summer, maybe the sun has affected it?

My local dealership have offered to try & polish it out for £85 which I have forwarded to the selling dealership last Tuesday, but no response yet.

I have tried Meguiars scratch remover, but it hasn't touched it. I am concerned too much work on that area will wear through the clear coat.

I will give the selling dealer until the middle of next week to reply, but I am sure they will say it has been caused by me as I didn't report it until 6 months after purchase, I do have pics from June when I noticed it getting worse.

 

4 hours ago, Bounce75 said:

Hi Len/Paul,

I park in my garage from 5pm until 7am every day, the remaining time it is in a works car park with no trees, so I know it definitely wasn't picked up in my ownership.

As I said it was there very slightly when I picked it up in Feb this year, but has got worse over the summer, maybe the sun has affected it?

My local dealership have offered to try & polish it out for £85 which I have forwarded to the selling dealership last Tuesday, but no response yet.

I have tried Meguiars scratch remover, but it hasn't touched it. I am concerned too much work on that area will wear through the clear coat.

I will give the selling dealer until the middle of next week to reply, but I am sure they will say it has been caused by me as I didn't report it until 6 months after purchase, I do have pics from June when I noticed it getting worse.

 

Do you have pictures you may have taken at the time of purchase that shows that mark? If you do then perhaps you could show that to the dealer. Just a thought. I tend to take some pictures just before purchase. Not everyone does.

5 hours ago, Bounce75 said:

I have a small blemish on my roof that has got worse over the summer.

It was there when I bought the car, but as I could only just see it under my garage lights I didn't report it to dealership (bought as pre-reg with 6 miles on the clock), but over the summer it has got worse & I can see it in the daylight now.

I took it to my local dealership & they are saying it is not covered under the warranty as it looks like bird lime stain.

My concern now is that it will flake like yours has?

What do I do now that they are saying it's not covered?

It’s disappointing that this happens to a young car in modern days with modern technology. I think it’s poor workmanship or materials. I had a Volvo XC90 that was 9 years old parked in the same street as my Lexus where I have occasional bird droppings  and never had any issues with paintwork. My Volvo had a sparkling shine after each wash and I don’t see the same with Lexus.

my suggestion would be is to get it fixed before it escalates into bigger cost. Also suggest you contact Lexus customer services expressing your disappointment and for their views.

all the best.

2 hours ago, Malc said:

well, I think it's appalling that the lacquer has started to peel at such a young age .......  maybe if it's a poor repair prior then that's understandable ( just ) BUT if it's never been repaired then the quality of the factory finish was dreadful ...  not sure how you'll ever find that out sadly ..  and I would be banging on someone's door at Lexus to get restitution somehow

I noticed a couple of weeks ago that the tops of my nearside doors have just started to lacquer peel BUT that's at 26 years young though ,,  and just about acceptable but not happy about it tbh 

Malc

I have emailed the dealership locally to me and to those I bought the car from for their comments. There is nothing to suggest that there’s been any kind of repair/repaint. In fact I have noticed tiny specs of yellowish debris indented into the pair work suggesting whatever it is has gone through the lacquer.

In couple of places there are very tiny areas where can bare metal. 

20 minutes ago, Spacewagon52 said:

Sajid, please let us know how you get on.

I will do…

Thanks - Sounds like it would be wise to get the small patch re lacquered before it gets worse and cost getting bigger

It was two years old when I bought it and I bought it from a dealer. It has one previous owner who had returned the car after the end of its lease. Just to be clear it’s appears to be a coating on the top of the paint that’s come off. The actual paint underneath seems fine.

I do have a tree outside my house and some occasional bird dropping that I generally clean it straight away. I wouldn’t say it’s lots of it. It’s a street parking so not always parked under a tree and previously have had a Volvo, Audi, Toyota that were far older then the Lexus and with similar parking patterns but never had issues with any of them.

Hi

Anyone experienced top layer of pain flaking off on an NX 300h? I have attached a picture 

Thanks