CYD

The app has not picked up any trips since 9th October for me - it use to track them all and I have made no changes. It is picking up car location so that's something I guess. Have tried to contact support a few times about it but get no reply. Anyone else with the same issue or have suggestion how to get it to work again. Same in the web version.

I am not certain it is louder, I can hear it over the radio but I don't play music very loudly and I am purposely listening out for the bongs at the moment as I know when it should locally. MLS - being thick here what is that?

Just to let anyone who is having an issue with their speed camera alerts, my car went back to the dealer yesterday, they did both map and software updates which only came out this week apparently and that has now fixed the problem. The garage did not believe me that they were not working as they had the the beginning, telling me they were so I had to prove to them by driving normally at a local speed camera that they were not working, they tried to fob me off with saying it was the volume turned down, you have to have a route turned on and they only work when driving above the limit as you approach the camera. Now they are working when driving at any speed towards a camera and without a route being set - and the camera icon is back on the map which had disappeared too. They also told me at some point during the morning that they cannot do a USB update on the NX, well they did it. Shame it takes so much convincing to get things back on track when this apparently has been known at Lexus for some months.

Wow, thank you Paul. I will take your list with me next week and will be interested to see their faces when I tell them about all these outstanding bugs and let you know what their reaction is.

Hi Paul - it's good to have a rant! It is very disappointing to hear there are many software bugs, I did expect more of Lexus as first time buyer. Is it possible to share your list of bugs and maybe I can also ask when I am at the dealer if any of them are being addressed?

Thank you Paul - I will check with Lexus exactly what it is they are planning to do when I am there. It seems so wrong that there is this known issue but they do not sort it out, I will be avoiding doing any updates I think for sometime now.

Thanks Tel - I agree it was very quiet, but at least it was there unlike now. My car is booked in to Lexus who claim they know what to do to sort it out this week, will update with info if they do and will ask if it can be turned up too.

Thank you NemesisUk, I have searched and found information regarding the usb installation, but I have concerns doing this myself and feel with a 4 week old car that Lexus should be responsible for sorting out an issue that they seem to have installed. I will be contacting my dealer again and let him know that this issue was known with previous updates and now they need to sort mine out too. Thanks again.

Thank you NemesisUK, just checked what map version I have and it says MapDB version 2020v2 and a 2nd line says 2021v2 region GB,IE. When I check if there are any updates it says I am up to date, not quite sure how I can update the map that cancels the alerts as you suggest? Fingers crossed the other member who has sorted the problem does see this later, it's good to know I am not alone - originally I thought it was something I had turned off of course having so many new buttons to play with! I have once again contacted my dealer informing them of this but got no response as yet.

Thank you for your reply - I suspected this was what has cancelled the alerts and have suggested this to my dealer, but who am I to know these things😀. I assume I have to now wait for a software update to become available?? Is there anyway of undoing the map update I did would you know?

Hi – I have a new Lexus NX300h, 4 weeks old and loving it. When I first got the car the speed camera alerts worked, although very quiet and I did wonder if I wanted them on at all. Suddenly they are no longer working and I do not know how they turned off. I have searched and searched settings, manuals and online and cannot find how to turn them back on, I have found people complaining they are too quiet but they are factory set at that level which cannot be changed and other people wanting to turn them off and being advised you can't. I have been in touch with my dealer and they do not know either. Has anyone else had this issue and can shed light on how to turn them back on please? I have done a map update and wonder if this has caused the issue. Thank you for any help with this.