Mark_H

No, it doesn’t show any charging speed, just battery level. I’ve long since Part Ex’d the car now, and got a new NX450h+ on the boat from Japan, should be here mid January fingers crossed.

Yes, certainly is. They have switched now to giving a 32A cable, but the first models came with the Prius cable as you say. Mine was an ex demonstrator. The cost of that charge was £0.00 - so can't really complain 😊 AC Pod Point chargers, including those at Tesco supermarkets are all free at the moment, not sure how long they're going to keep that up with the current commercial electric prices, but as their saying goes "every little helps"! Even the 50kw rapids at Tesco are a LOT cheaper per kWh compared to others.

So, confirmed it was the cable causing the issue. Using a 32A cable, I got ~6kw over the hour this morning at an AC Pod Point. It should have been 6.6 which is the max the 300e can do, however the other 3 bays were also charging most of the time I was there, so perhaps the charge was derated slightly to keep them from drawing too much? Not sure if they do that or not. Anyway, I'll keep an eye on it in the future, but at least I now know it's not a car issue.

I think I found my answer, it's stamped "20A" on the plugs each end, albeit microscopically that I didn't notice before. I didn't know the cable itself can regulate the charge current, but Wikipedia has a lot of good info on the subject. You learn a new thing everyday as they say! I've ordered a new 32A and will try that and report back.

To those who have a UX300e, and have the genuine Lexus blue Type 2 cable (G9060-47400)... Can you confirm when charging at a Tesco Pod Point, or any AC non-tethered 7kw capable charger, that you only get 3.2 (ish) kw charge rate when using that original cable? I'm trying to find out if that cable is 16A only, causing the lower charging rate, as I can't get mine to charge up at the full 6.6kw on AC when using one. I have Googled it extensively, and found several eBay listings stating the cable is 16A, but wanted to check with other users first, before investing in an OEM 32A cable. Thanks.

I'm not sure about any effect on other Lexus models, you'd need to ask owners of those if they've had any issues. As for the Kia's, I have seen a vid on YT about a similar issue causing the 12v battery to drain, but it was a different cause. The 12v is charged from the traction battery when the car is powered up, or plugged in to charge. It's not topped up when the vehicle is off, which I find a little annoying, as it would make sense for the car to detect if the 12v battery is low, and give it a top up once in a while automatically. Thanks.

Yes, disconnect it in the app, but you don't need to delete the app entirely. That will stop it from sending update requests to the car, which is what causes the battery to go flat.

Hi. No, it's not the app, it's a module in the car that needs resetting. It took them ages to find the cure back and forth to the EU HQ, but they finally took it in, did some trickery and 30 mins later, it was ok again, and has been fine ever since. Go back to your local dealer, and if they still deny it's a car problem, tell them to speak to the tech guys at Lexus Hull who sorted mine. In the mean time, if you go to the app and turn off connected services, that stopped my battery from going flat while it was being looked into. Thanks.

Ok, thankyou for that, it gives me something to send to the multimedia team that are supposed to be looking into this, as well as to the dealer I'll speak to on Wednesday. Glad you're liking your UXe, as am I. I've had Toyota and Lexus for the last 11 or so years, been the best cars I've had, and this is the first real glitch I've experienced in all this time. The car itself is great, I wish they'd have given it a bit more range, and CCS as opposed to Chademo charging with a bit quicker charge speed, but overall it's a great car. Thanks, Mark.

Ok, thanks for all your help it's much appreciated. From what you're saying then, the data in your app is working ok, and it's not showing a crazy date 2 years into the future, like mine is doing at the moment, on both the charging and climate screens? When I try to update, I used to get that warning of not doing it too often, but now it doesn't say that at all. (See screenshots on original post). If yours is ok, that suggests a problem specific to my car rather than an app issue in general. Thing is, the GPS, mileage and last trip map all report correctly moments after the car has been shut down, it's just the charging and now climate that's up the spout. Regards, Mark.

Hi. Thanks for that detailed reply, I knew someone else must have a UXe! I've taken the trickle charger off for tonight, and will check the battery voltages again tomorrow and Tuesday, as I don't "need" the car until Wednesday. I will also try deactivating the connected services after that test. It's also now giving me "parking assist unavailable", with both yellow warnings flashing, although I'm hoping that may calibrate itself when I take it for a drive. Do you use the Lexus Link app? And if so, do you get the correct date and battery info on yours, and is the climate status page working correctly? I'm hoping that it's to do with this, the car constantly being "pinged" more than usual by Lexus HQ, as I never had this problem until the climate page went berserk, although I did keep checking, and it doesn't actually turn the climate on, or drain the traction battery, it just says it had half a million or so minutes left to run! Cheers, Mark.

Hi Folks. I posted this on another forum, but not had any replies so far. Anyone who has a UX300e (there has to be SOMEONE! 😆 ) that uses the Lexus Link app, is your battery status and climate screens working, and updating as expected? About 5 weeks ago, mine started to think it was in 2023, and not updating the charging status. The Climate screen was also not working, but the app would turn the climate on and off remotely, just not show it. Now, since about 5 days ago, the climate screen has also gone berserk, and between using the car on the 23rd to this morning the 26th, the 12v battery has gone completely flat - I think it's trying to continuously communicate with the car, which is what's draining the battery. I've been in contact with MyLexus and all they keep saying they'll look into it. They did get back to me about two weeks ago, and said that they found a problem in the date database, and then it all started working for a few days, now it's gone berserk again, and of course it's Christmas so I'll have to wait. During all this time, the driving data, last trip, mileage etc all work perfectly. I was just concerned that maybe something in the car has gone wrong, or if it's an app issue, so it would be useful to be able to tell them if anyone else is experiencing this, which would point to an app problem, or if it's just me, which would point to a car problem. In every other way, the car is working 100%. Thanks.

Hi Folks. Is anyone else getting this at the moment? My battery status on my UX300e has been stuck like this for several days, note the date of 2024? There's no issue with the car itself, it's just this page on the app. The GPS location, last trip etc are all working fine. I've tried deleting and reloading the app, tried on a phone and iPad, still always says the same thing. I've emailed MyLexus, but not had any reply as yet. It started around the same time as that Amazon outage that affected a load of things, including the Ring Doorbell (etc) system, but that's cleared itself. Thanks, Mark.