Hi Folks. I posted this on another forum, but not had any replies so far.
Anyone who has a UX300e (there has to be SOMEONE! 😆 ) that uses the Lexus Link app, is your battery status and climate screens working, and updating as expected? About 5 weeks ago, mine started to think it was in 2023, and not updating the charging status. The Climate screen was also not working, but the app would turn the climate on and off remotely, just not show it.
Now, since about 5 days ago, the climate screen has also gone berserk, and between using the car on the 23rd to this morning the 26th, the 12v battery has gone completely flat - I think it's trying to continuously communicate with the car, which is what's draining the battery.
I've been in contact with MyLexus and all they keep saying they'll look into it. They did get back to me about two weeks ago, and said that they found a problem in the date database, and then it all started working for a few days, now it's gone berserk again, and of course it's Christmas so I'll have to wait.
During all this time, the driving data, last trip, mileage etc all work perfectly.
I was just concerned that maybe something in the car has gone wrong, or if it's an app issue, so it would be useful to be able to tell them if anyone else is experiencing this, which would point to an app problem, or if it's just me, which would point to a car problem. In every other way, the car is working 100%.
Thanks.