Update :-
Quick complain to Lexus CS and call from dealer , did you not get your campaign letter as we can now order a fob for your car.
Needless to say if i had then i would have contacted you , how was the contact initiated i asked E-Mail ,Post, Call or within App ? As far as they knew by post.
For info - car delivered Mar 2023 , Vin assigned to campaign Oct 2023.