Guys please help!!!!!!!!!!
I have a IS200 and a RAC 5 Star warranty and the car has developed a fault.
The repair is covered by the warranty BUT they say the services must have been stamped and by a VAT registered garage.
Problem
1 One of the service stamps is missing.
2 the last service was by a tax registered garage and not VAT, but he says as his turnover is small he's not VAT registered but is tax registered.
Question
1 Has anyone had dealing with RAC warranty, what was the experienc?
2 What's the procedure and what information did they require.
3 Do they need to see the service history?
4 What are my options and what should I do?
Speedy response is much appreciated.
Thanks in advance.