Why?
I'd say a good independant can be just as good or bad as a franchised dealer. The Leeds Lexus is a joint Toyota/Lexus operation and despite being told that the Toyota side don't do lexus, everytime I've been in I've seen at least one Lexus up on the lifts being sorted by a lad in Toyota livery. Taking into consideration the difference in service costs for Lexus to Toyota this just seems a rip off.
Up until recently I used the same independant that the previous owner used and have to say his facilities and work was proably the best I have ever come across. The only complaint I could site was that he changed the sparkplugs at 45,000 (After ringing the local Lexus dealer for confirmation) and then did it again at 90,000. I had meant to point it out to him when I dropped it off but forgot :tsktsk:
To be fair he is one of the older generation and took great pride in his work and you could tell.
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I would have to agree I have come across many a situation when the independent (a good independent) is equal to if not better then many main dealers out there & on top of that you can save yourself an arm and a leg off the main dealer labour rates. The main thing when buying any car should be a full service history preferably with service invoices attached rather then just a stamped up book, so that you can see exactly what has been done to the car.