tonker

Have now picked up my RX and am very impressed. 34mpg at 70mph is excellent in my book. Had to buy car tax at dealer even though i was promised that the car would have "tax and test" and the front mats were removed, and not replaced! No service book!!!!!!!!!!! Lincoln Lexus

A saleman has phoned and they have started to recharge the battery! ICE fitted tommorow and then hopefully.....straight to work. I'll report IF i ever make it home. Regards

Thanks again everyone, To be frank after visiting my 2 local dealers i'm really disapointed with the Lexus dealer who is still trying to let me buy a car from them. On Friday i'm told the deal with finance company is going through(which it is today) and the car is being modifed as per the deal. On Saturday after a 3 hour drive i arrive at said dealer, to then wait 15 minutes whilst finance chap finishes conversation with work colleague. Eventually get bored of waiting and ask to see car.10 minutes after they take me to a car lot where the car i want is. Put key in...nothing....it's flat. No test drive then. Told it had been sat there for 2 months so thats why it's flat. No "sorry sir you've just driven a six hour round trip to see a car you can't drive" See finance man who decides he can NOW see me. Explain about battery and that i'm unimpressed. Told "don't worry we will give it a good charge before you take it away!!!!!!!" again no " jesus your kidding you've come all this way and we've really let you down" Told it will be in garage tommorow(sunday) for fitting of the bits and bobs i want. Today after numberous calls, told that NO work will commence until your finance has arrived as this is compay policy or until you pay a deposit. 3rd different story about modifcations which i actually believe but why wasn't told this on FRIDAY. I could have paid a deposit and picked up the car today!!!!!!!!!!!!!!!! Was constantly told about why the modifications weren't done(i now understand) but as for the battery being flat this was avoided. Was told that i can't now pick it up until tommorow because finance man is away and only he can see if the funds are cleared!!! What would happen if he was run over? Would that be the end of the delear because only he can access the bank account!! I'm now in 2 minds to complain to Lexus UK even before i've picked it up. This has left a very sour taste in my mouth, and in hindsight i wish i had cancelled the car based upon this dealers unproffesional inflexible manner. I spent 11 years in sales and expect the same level of service i gave, something like Teeside Lexus did when we visited them. There we were welcomed and the kids entertained, at this dealer i felt as though we weren't welcome to go anywhere near their precious cars. Very dissapointed

Thanks for the reply. I have searched and a few battery issues arrise for the 400 but not as many for the 300. Is this most peoples experience. Told friends we were economising by selling 2 of our cars to get one. Forgot to tell them it would be 3ltr Lexus! Cheers

Dear all, Am brand new here after years of Saab ownership, basicaly driving a GM Saab was the final nail in the coffin. Can anyone think of any problems that would arrise if a car was left for enough time that the battery went completely flat! Picking car up in 3 days and was told it would be charged for 24 hours!!!!! Hope you don't have to help but in expectation regards and hello everyone. Tonker