5th of July 2023:
Good afternoon Brett
Thank you for your reply and for your update.
It is a great pity that you have had to sell your car. There is always a risk with such an attractive and desirable product that someone wants it, without having to pay for the privilege.
As per my previous reply, we have only just started to see feedback relating to the LC and so it is something which is on our radar. The most effective method of protecting your car from this type of theft method is a ghost immobiliser, which is not a product we manufacture. However, we will look to see if any other deterrents can be used as well but this could take some time as this issue appears to be concentrated within London and the M25.
I really hope that you can look at Lexus again in the future and thank you for bringing this to our attention.
Kind regards
Claire Dean
Lexus Customer Relations Case Manager
Toyota (GB) PLC - Lexus Division
Distributor of vehicles, parts and accessories for the UK