Hi, I took my is into my local dealer 5 months ago to see about getting the wheels replaced under warranty, abd was quite impressed with them, they said they would order a set and get in touch with me.
5 months on and still no wheels, just the same excuse, "theres a big back log" So i decided to phone lexus uk this morning, who said that it was'nt acceptable and they would look into it for me.
Then 10 minutes later i get a call from my local dealer saying they have a set of wheels they would like to fit to my car and can they do it this afternoon, Strange how a set just apeared... :duh:
Anyway its now in having them replaced.
Is this the way it normally works with warranty problems?
chris.