thank you all guys for your reply,
i think i have a account before i bought my is200 but cant remember the username and password, its true i dont have many post because my poor english.
@jfatboy I post and leave is because i only had a short break this afternoon then had to work from 4pm-11pm, i ask help because i dont want waste my hard earned cash.
I am new to lexus and only had my is200 for 3 months now, i have a report from lexus about 2 month ago the only problem is clutch noise and the halfords report i got now showed one tyre below limit nothing wrong with the gear selector when i left the car to them.
i did call the customer service yesterday after they told me they will pass it to the region manager the line disconnected and i heard nothing from them until now.
thank you @darkoracle, i will get back to you if i need write this letter,
I searched online for their reviews and its very bad.for now, i dont want leave my car their too long or i am afraid they will break somethingelse,shall i take the car back on Monday with it repaired or without?