Hi all,
Bit of a long one so apologies up front.
We have a 1 year old NX300H F-Sport (13K miles) which has developed a vibration through the footwell which you can also feel when resting your foot on the brake and footrest. At slow speeds it feels as if it pulsates as the wheel rotates. At higher speeds it's constant. I assumed it was the tyres so have replaced these but it made no difference.
I called up my dealer to book it in and they mentioned something about a diagnostic fee of (if memory serves me) £120 (was not sure if it was an hour) if it was found not to be a warranty issue.
Having had 3 previous Lexus cars I can't ever remember being asked for authorise something like this. Is this something new and something all dealers do now?
As I believe it is pad or disk related I am in a bit of quandry as to what to do next as £120 would go along way to getting pads and discs should they be the problem. If they are the problem should they really need replacing at 13K? Should I wait and mention it at service time and would I still get charged the diagnostic fee?
Any thoughts as to how to progress it?
Many Thanks
Tremly