River

Yes it does have a warranty. Thank you John, I will do! Really appreciate everyone’s input. Far more impressed with the owners club than the car 😂

Purchased from Motorline Tunbridge Wells, local dealer is Ipswich

I don’t want to! There are a lot of positives. Usually the excitement of a new car has you on a high and maybe later you discover things you’re not so keen on. So far the experience with Lexus has been a bad one.

How did you get on? I collected the Takumi, unfortunately after a 5 1/2 hr journey that should have taken an hour and a half! The dealership was just closing and there wasn’t time to fully test the exchange vehicle. I decided to go ahead and have faith in Lexus. I can’t say I can hear much of an improvement with the ML. It still sounds tinny and sharp, and like it’s only coming out of one speaker. The auto dim headlights are also not working and I keep getting flashed! The dealer doesn’t have an explanation, so I guess it will be a trip to the local dealer to investigate. So far, so disappointed, regret my decision to buy Lexus.

Hi everyone. Appreciate all your input and comments. I decided to exchange the car for a Takumi model, which the dealer agreed to as it was within 30 days. Due to collect next week. Fingers crossed!

Thank you for your reply. I did try adjusting the settings but didn’t find it made much difference. I asked the dealer about upgrading the audio but they said it isn’t possible as a retro fit. They said they are shocked I have a problem with the sound as no one has ever mentioned it, which I find quite surprising! I have to make my mind up by Monday on returning the car. It’s such a shame. It makes the car feel cheap.

Hi all, first time user of a forum! I took delivery recently of my first Lexus, having distance purchased. There’s a lot to like about it, but the standard audio system on my model is just so awful that I am thinking of returning the vehicle. It never crossed my mind that on a premium car it would be so, so bad. Has anyone had any problems? It’s not about volume or pumping bass, just quality, richness and depth of sound. My ten year old Merc had a bog standard base audio system that was leagues ahead. I’m so disappointed!