My Lexus NX was stolen from Essex on 13th March 2024 by CAN theft. Yesterday, 27 March, it was found by police and taken in to the pound for forensics.
But now I have a ton of questions.
The policeman was with the car when he called and ran through everything in the car and it seems like nothing has been taken - not even my Oakley sunglasses and a few other expensive items. He was describing the contents of the car exactly as i always leave it. I don't even think they opened the glove compartment. So this is all good.
However, he said there is some damage from where they have pulled out wires looking for a tracker. I don't know the extent of this damage and I don't even know where this would be? Does this mean they ripped the dash completely off? I don't know.
Can this damage be fixed? What about the CAN? I am assuming that the car cannot be driven and I'll have to get it transported to Lexus once released from the pound.
Then my next concern is insurance - I've already sent them the logbook and keys. The claim is still in process and no settlement figure has been given to me or even discussed yet. Do I get these items back? Do I have to get a new set of keys and start over? Do I need to apply for a new log book? The pound will only release when presented with the logbook, which insurance have so this leaves me confused and very anxious.
I do want my car back but I have concerns, however even if I didn't want it back, I wouldn't have a choice because it's been found, is this right?
Has anyone been through this? Any help is appreciated!
Edit to add: I've also already notified the DVLA. If I get it back, do I have to redo all the on the road bits? I've looked for information on this but nowhere has any clear cut info.