Let me get this straight - you booked for work to be done in Lincoln on the basis of an inspection from leicester lexus and then after the job is done they tell you that the work need not have been done?
In my opinion the work should be paid for by lexus leicester as they gave you false information which meant you spent an unnecessary (at the time) £234.
get them (leicester) to put into writing what you were advised both on the day and on the phone after before making any other moves, then write a letter of complaint and compensation of costs.
The car was first originally booked with leicester lexus, when booking i told them i need you to check and replace the brakes/discs, replace numberplate and wipers.
2 and half hours waiting, the service guy comes into reception and said:
When i first arrived i advised the service desk people that if it needs doing, just do it.
Lexus leicester: Mr. X, we have done a VSR report for your car and the oil needs topping up and we have changed the wipers + plates. and it seems that your calliper is seizing but we need to open up the wheel to check.
Me: And what about the brakes?
Lexus Leicester: yes they do need changing, it will take another 1 and half hours, as we need to open up the wheels and replace them and check the calliper
Me: No, i've waited long enough and all you done is a VSR, number plate change and wiper blade changing in 2 and half hours? and you still need to open up the wheels?!?! what have they been doing ?!
Me: quick call to lexus lincoln. told them what i want checking and if it needs doing how much. i knew the brakes wasn't to good, and with the bad road conditions towards 18th dec time, didn't want to take the risk with worn out brakes.
(i work in lincoln sometimes, and had a service with them before!)