he sent this response:
It had to be fully charged before use. So I was unable to test until it was fully charged only to discover that it wasn't working. When the charge was completed I turned the phone on and the screen failed to work therefore its faulty and you sold it in this condition. If the phone was in 'very good condition' like you advertise then it should work but it doesn't. If it was working when you sold it then you should contact Royal mail and claim of them for damaging it and then refund my money.
so to be honest i was angry so i sent this back lol: a bit OTT
t had to be fully charged? Its not a brand new phone, its a used phone and does not need to be fully charged also it does not take 2 hours to charge ethier, and you are claiming that you left feedback before even testing it, shows your stupidness, quite simply
Return the phone appropriatly, special delivery next day, and once I have recieved it, and reviewed it, I will provide the refund if appropriate.
There is no chance in hell, I will issue the refund before recieving. I also will be asking a shop to inspect the phone who will tell me how the screen came about to stop working. If its found that the phone was damaged whilst in use. No refund will be issued and the phone WILL be sent back.
Understood???