i got mine from lexus leicester too, got 4 brand new alloys and tyres included, the car looked like new when i picked it up... they even did all the running around for me to get the plate transfered from my old car to the new one.. i change my car every 9 - 12 months due to mileage im doing and its the best service i have received from any dealer i have dealt with.
went back a few weeks later to get my radio looked at as it wouldnt play my backup cd's , they changed the cd player for a new one and cleaned the car inside and out...
definetly going back when i look at changing my car again.