NMJToolbox

Well, when I had this issue, I wrote to Lexus asking for their advice and they have just come back to me with the answer.... They obviously searched the internet and found this thread on the forum and sent me an email with my own reply above cut and pasted verbatim from this forum 🙂 So Lexus support search the internet for answers on their own systems. It made me chuckle.

Seems like it is trying to log into a Lexus account. Do you have one? Have you set it u/changed the password on it? From memory you can check the connection on: Settings->Navigation->Connected Service I think there is also a Bluetooth connection setting too. Its only a guess but worth looking at.

I just want to say, thanks so much to Paul (PDM) for all his help, we got there in the end. So, for reference on an MM15 system here are the things to ensure to get embedded cover art to display correctly and not display the crap from Gracenote: Max resolution (MM13): 150x150 Max resolution (MM15): 300x300 Max resolution (MM19): 500x500 Ensure there is only ONE ID3 tag in the file - ID3 v2.3 (UTF16) worked fine for me (I removed all the ID3 v1 tags) Cover type set to 'Front Cover'.

Nope, depressing the accelerator would not do anything. I resorted to the old IT analogy 'turn it off then on again' 🙂

For me, the petrol engine would stop, the info display would say 'Check Hybrid System'. I would have to press the Start/Stop button to 'turn off' the car. wait 10-20 seconds then depress the brake and push start. At this point the car would start and as soon as I set off all the warning lights would come on one after the other. I'm not sure if this is exactly what is happening to Sirajul though.

Thanks Paul, found where I needed to go but nothing there I'm afraid. I even searched all bulletins for my car, there were 3 in total but nothing to do with the media system.

I checked lexus online updates and it said there was no updates available for my car..... maybe I am not going to the right place. I know the maps are the stock maps when the car was new as they are from 2016.

Whilst I can't really help you resolve your problem you certainly are not alone with it. This happened to me 3 times in my 2009 RX450H SE-I. It (for me) always happened when I came to a stop, usually at a junction. I'd restart the car after a few seconds and it would start again but then all of the lights/warnings you mention started coming on one after the other. I did have a few more warnings than you mention, Pre Crash System fail, Brake System Fail, ABS Fail. Lexus checked the errors and said the only error that was there was one that said 'Communication with hybrid system lost'. They reset it and could not get it to happen again so gave me the car back. It happened a few weeks later, took it back in and this time they said the ABS sensor at the back was faulty and needed replacing. I asked why all the other warnings came on and they said that if the ABS sensor goes pear-shaped then it has a knock on effect on the other systems. I wasn't too convinced but I also had problems with battery drain, it would be flat in 3 days on the driveway. Charge it up fully and it would be flat again within 3 days. Went back to Lexus and they had it 3 days, could not find a fault but the mechanics noticed that whilst my car was on the ramp and they were eating lunch they saw my car turn it's headlights on, on its own then turn them off after a few minutes. When I got the car back I turned off the auto lights and the battery stayed charged. Never got to the bottom of the cutting out/warnings as I stopped trusting the car so PX'd it for a 2017 RX450H which I picked up yesterday.

Just done some more testing. It certainly seems to have a mind of it's own. It is not a filesize limit, all of the images embedded are well under 100KB. The Delays (58K) displays, Faithless (54K) shows an image of the band, not the embedded cover. I have to admit I'm rather OCD about my tags and all are correct and match on the Artist and Album Artist names. I can't see any reason why some will display and some will not when they are pretty much exactly the same tag wise. I did notice the display come up with a 'download failed' message when I was playing, no idea what it was trying to download. Another Weird one is that Madonna Celebration album does not display the embedded cover art or anything, I just get the USB logo - which I never had before. I guess I will just have to put it down to 'well, it works.....sometimes'. Here is an image of the gracenote covers off/no priority (I can't find any other gracenote setting). The artist image in both screenshots are not the ones in the tag or anywhere on the USB drive so it is definitely putting it's own gracenote image there for some reason.

Cheers Paul, all of the MP3s have the covers embedded, the folder.jpg in each folder was just another thing I tried (without luck). I use MP3tag (as it is free) so I will change a few of the images to different resolutions and see how it goes. BTW, Gracenote is off - but it makes no difference anyway to what it displays. I will give it a test now and return shortly! EDIT: Well, I am now completely flummoxed. I am a software engineer so I'm used to methodically trying combinations to see why things are not working as they should. Here is what I did..... I took 1 album (Alphaville - Forever Young) and resized each of the images to different sizes (so I could see what resolution failed) going from 100x100 to 500x500 in 50px steps. Track 1 - 100x100 Track 2 - 150x150 etc.... ALL of the images displayed however an odd thing happened when I got to 400px the image was terrible (I suspect it showed the gracenote image rather than my image). Checking all of the other albums I was seeing cover art for most of the albums I tried but I consistently got the crappy default/genre image on all albums that had 'Various' or 'Various Artists' in the Album artist tag field. Some of my single artist albums did not show the genre cover nor my album art cover that was embedded, it simply showed a photo of the artist (2 Gary Numan albums and a Faithless album). So, I conclude that it can show 500x500px images. Cover art will not show from the album if it is a various album and randomly it shows some gracenote images (even though Gracenote images are OFF) but the criteria for this is unknown. Testing will continue but I appreciate any other input from anyone!

Hi All, I have just replaced my 2009 RX with a 2017 RX450h Luxury with premium navigation (LEXUSPREMIUMNAVIGATIONV2 MM15). I'm still working my way around some of the settings but one thing that is really baffling me is the display of cover art when playing MP3s from the USB. All of the MP3s have embedded cover art within the IDv2 tag. All are 500x500 pixels, all are jpg format. However, the car refuses to show the cover art I have embedded. The car shows some generic art which appears to correspond to the genre (eg pop, rock etc). I have even extracted all of the covers to the relevant mp3 folder and named them folder.jpg - still no joy. I have tried turning Gracenote covers on and off but it make no difference at all - I still get the generic genre covers. Anyone have any ideas?