Casa1862

I've done 28k on mine since new, coming up to it's first MOT end of this month, can't decide if to replace all 4.  They don't seem too bad, decent amount above the wear lines, however they are wearing on the inside on the rears, it shouldn't normally be a MOT fail as the centre 75% is good and general condition ok. Not sure if risk putting it through service and MOT or get them replaced first. The wear on the inside has always been there, doesn't seems to have got much worse. I normally try to replace all 4 hence why I'm wanting to wait a bit.

What are Lexus like on tyre prices, will they match Kwik fit online (fully fitted) for example? I'm thinking to get them to service the car first, if they say tyres are ok then do MOT, if not I'll replace after service and before MOT, assuming enough time to do that. I'm a fair distance from Lexus otherwise I would ask them to check, I could get a tyre check done at a local place but I've done that before and the main dealer has failed the car when tyre place said they were fine.

Kwik fit for Michelin Primacy 4 225/45/17 are £91.00 each, I've used them before and I like the tyre, Current OEM ones are Yokoharm. I'm surprised they have done 28k and still in good shape, do others find the original tyres seem to last ages? 

Looks nothing like any Lexus I know,  that's a very good looking car I'm my opinion. 

Not sure why this obsession with 0-60, the IS200/250 is just dated, feels dated, looks dated, even smells dated!! There is a reason why you can get one for less than most DFS sofa’s.😀

https://www.lexus.co.uk/owners/servicing-and-maintenance/#

Not sure how you get to £1300.00, it shows minor and major service at £265 and £445 respectively, those would be the equivalent of the Toyota price you gave. Even if Lexus charge £595 for one of the Major ones then it £1125.00, not £1300.00 as you suggest. 

Those figures don't sound right, I'd check with Toyota that it is like for like. based on the prices you've given I make the difference about £100

Toyota 2 x £240 (£180.00 + £60 to Lexus) + 1 x £390 (£330 + £60.00 to Lexus) =  £870.00

Lexus 2 x 265.00 + 1 x £445.00 = £975.00

that's about £30.00 per year, is it worth the hassle? 

I'm no fan of Lexus servicing as I think the intervals are too short for private customers, but for £30 per year I wouldn't bother taking it two places. 

Also, with regards to hearing the manager talking to another customer, are you sure he wasn't talking about the Manufacturers warranty, which he is right, you can it to any VAT registered garage and if they use genuine parts then warranty is fine, not the case with extended warranty, they can make their rules as per the agreement you sign. I'd get written confirmation rather than basing it on a overheard conversation. 

4 hours ago, Mr Vlad said:

 

So I suggest take your car to a Toyota dealer to service your car then to lexus to do the hybrid heath check. 

And how much would that actually save you after paying the £60 to Lexus..nothing i would imagine, plus the hassle of taking it to two places. I would go all out independent or full fat Lexus.

When i had a leased car I tried to take it to Toyota as it was local, they booked it in then called back to say take it to Lexus, the price was exactly the same, it was only saving me travel time. 

6 hours ago, rayaans said:

A few have but not many. 

I find it quite ironic how people buy a Lexus by factoring in the amazing reliability and then shell out for the warranty on such a new vehicle. 

Ours is 4 years old, granted its only got 15k miles on it but its been bulletproof so far.

My thoughts also, not hearing from anyone with major faults, the  IS300h is few years old now and a lot of car must be close to 100k, very few reports of thing going wrong.

The cost of the warranty is fairly ok, particularly when you include the AA cover, what did it for me was the 10 k service interval, I do about 15k a year. I've decided to go non warranty but still get Lexus to do service once a year, ok millage will be over but a least it will have LFSH, no warranty to worry about so ok to go over the 10k. Mine was a Business vehicle which is allowed 12.5k, 13.5k if you count the 1k or 1 month over you can go, so I'll only 1500 miles extra, not much considering I do long motorway runs, i'll take the risk. Having a warranty and above average millage is just too expensive for me.

If I go for essential service when it is over 4 years old, do they stamp the service book? Is it much cheaper?

Does anyone feel they have good value from the warranty, i.e. Made a significant claim to offset the warranty costs? I still haven't heard of many faults on the 300h, seems fairly bulletproof, I think I'm going to take my chances without the warranty.

I decided against getting the warranty, the £895.00 for two years is fairly reasonable, it's the servicing within the dealer network that's the issue, its just too expensive for higher millage users.

I've yet to hear from fellow owners of expensive warranty claims relating to the IS300h, with it being one of the most reliable cars on the road I'm going to take my chances. 

25 minutes ago, rayaans said:

They don't sell very many to fleets at all. Fleet sales and Business sales are entirely different concepts.

The average mileage in the UK is classed as 12.5k miles. 

Other manufacturers such as Audi and VW only offer long life servicing for people doing high mileages. They still have their normal 9k/1 year servicing scheme for private drivers or those who don't do many miles.

Ideally a car should be serviced every year anyway and I suspect Lexus factors in their reliability record in the servicing schedule. 

I'm sorry I just don't believe this, you originally said "Lexus don't sell to fleets etc" the etc part i would think refers to business sales in general, you've gone from they don't sell at all to not very many, both incorrect.  Most contract hire cars would be fleet sales, are you saying Lexus are not bothered about them? Nearly any business person prefers to sell B2B, private customers are the worst type of customers.

34 minutes ago, rayaans said:

Thats not entirely true though - its flagged up for some users at around 10k miles which makes it exactly the same as a normal service. 

Lexus do offer free service packs if buying a new or used car if you push them hard.

Ok, maybe true for some users, but Lexus have 10k for EVERYONE. I can only go by the BMW I and my colleagues have and they all made 15k, like I said I got 18k.

I like Lexus but their servicing is just expensive, I'm not sure why the need to defend them, where they are not good surly you should say so.

3 hours ago, chris_fletcher said:

My son has a 3 series BMW and the servicing costs are way more than my IS300H was and the dealer wouldn't even give him a quote beforehand. Whilst under warranty I would always stick with dealer services and maintain the service history as I think this does help with PX and private sale values so the cost is partially outweighed by that if you sell on when the warranty expires. I fully agree that an oil change and a few checks for £295 for my RX450 is taking the proverbial. For me now, as I can afford it, I prefer to stick with the overpriced dealer servicing vs an unknown garage.  I like to believe that if I have any complaints I will have more leverage with the dealer.

I know others might not necessarily agree with this position but each to their own

 

BMW serving is actually competitive for almost all millage users, my 3 series needed a service about every 18k or 18 month, its condition based so visits to the dealer are much less frequent. Also, BMW are always doing great deals on all inclusive service packs, Lexus think they are doing you a favour by paying for the services upfront with virtually no discount, 10% if you are lucky.

6 minutes ago, rayaans said:

Lexus don't sell to fleets etc so they aren't particularly concerned about their mileage intervals as they make more sense for an average user. 

If you do huge mileages a diesel is almost always better in this regard

You sure the don't do fleet sales, they seem to have a whole department for it, can't see any manufacturer not interested in fleet sales, in fact I'd say most private sales are a pain, much easier to sell to business.

https://www.lexus.co.uk/business/fleet-managers/

15 to 20 k is not massive millage these days, Lexus do allow a little extra  - 12.5k service intervals for business vehicles, ALL contract hire for Lexus is business only which must be a big part of their sales and more importantly a growing market. 

Not the price so much but the 10k service intervals, way above most manufactures now days. if you do 20k a year that's every 6 months a fairly hefty bill, add in other consumable costs and it makes Lexus very uncompetitive for Mid/high milage users.

I think the service interval are a bit a little unfair anyway, I leased my car from Lexus for two year and they stated that the intervals were 12500 miles, I have that in writing. For private customers it's 10k, as I'm still the owner of the car but now own it privately i assume it drops to 10k, although the dealer may still have it down a 12.5k. You are allowed to go 1k over or 1 month, so thats' 13.5k, I'll only be 1500 miles out so not too far out from what's allowed.

I probably wouldn't bother with the hybrid check if I going out of warranty route, all or nothing!! £70 seems a lot for hybrid test/insurance when I been told that's the most reliable part of the car. I'd be interested to hear if anyone has had hybrid issues on this model. I'm happy with normal AA cover and thats about £60 per year.

Lexus seems to add a additions as well, like trying to sell wheel alignment on every visit, i'd trust our local guy for the MOT and service, he's been good so far and our other cars have been fine. I was going back to thinking warranty might be worth it at £495, but £895 is a little too much

Yep, looks like it was a mistake, but still can't understand why the NX is £100 cheaper. Makes who think who checks these websites

Has anyone had any major warranty claims, particularly cars over 3 years?

Anyone purchased a warranty for a used car, one without perfect Lexus service history?

11 minutes ago, rayaans said:

Probably wouldn't bother. Seems to be bulletproof

You could go for Lexus Essential care servicing after the 5th birthday which would reduce overall costs

Is Essential much cheaper? I'd assume it would still be ok for extended warranty.

25 minutes ago, IS300Hdriver said:

Well spotted, I've just sent them an email as i'm currently paying DD instalments for my extended warranty to commence in December at £895 for 2 years, I'm fearing this is a website error as the other prices look right, unless they've deemed the warranty repair claims since it's release to be far lower than expected or the uptake of the extended warranty to be poor due to price. Seems daft to take out a warranty for a Lexus but others will say when something does go wrong the cost can be eyewatering on these, so piece of mind really. Probably wouldn't bother extending the warranty yet again at 5 years old.

Also remember the extended warranty covers you for comprehensive European Breakdown Assistance, worth £120 a year.

I have a broken demister element on the rear windscreen, will have it assessed for a warranty repair when it goes in for a service next week, if they try to wriggle out of it due to being glass I won't be best pleased as there is no impact damage, the only exclusion in the T&C's. Will be interesting to see what happens and will greatly influence my decision to keep the warranty or get a refund.

You can get a refund as it's not started yet. Seems quite a lot cheaper than before (£400.00). Worth checking to make sure it's not an error, but couldn't understand why the NX was cheaper than the IS. 

AA cover is good, but I couldn't normally buy that hence why I allowed £75.00 for normal roadside recovery.

2 minutes ago, Comedian said:

You don't have to have it serviced at Lexus, just use genuine parts.

you don't for the manufacturer warranty  but extended warranty can have it's own terms, Main Dealer servicing for Lexus and most others really. 

Actually, I've just noticed Lexus have reduced the price for the IS, £495.00 for two years , that makes it a little more competitive, but still doesn't get around the higher service costs.

https://www.lexus.co.uk/owners/warranty/#

Any IS300h owners which have cars out of warranty (more than 3 years old) had major issues?

I’m going to keep my car for another 10 years, I’ve had it since new and so far no warranty issues at all, I was going to purchase the warranty today but it’s just so expensive, not sure I can justify the extra. I’m doing 15k miles,  if I get the warranty I need to use expensive Lexus servicing every 10k, if I don’t bother I’ll just get the car serviced at a local independent who I trust once a year or 15 k miles, I’m comfortable running the car more than the recommended 10k/12k service intervals.

Using very rough figures below, would most agree in my case it’s not worth buying, I’ve saving which I can use if I need repairs, the short service intervals and high Main dealer service cost is what’s putting me off.  

Warranty cost £450.00 per year:

Over 10 years 150k miles                              £4500.00

Lexus service cost every 10k – 15 services required:

7 x main services at average £600.00        £4200.00

8 x Minor service at £275.00                       £2200.00

                                                                Total £10900.00

Independent service 15k – 10 services required:

5 x Main service £300.00                               £1500.00

5 x Minor service £100                                   £500.00

10 x AA/RAC cover £75.00                             £750.00                                                

                                                                Total   £2750.00

I’d be paying almost £9k more if I kept up the extended warranty, would I have £8k of repairs in 10 years? The difference in value between a FLSH and just FSH at 10 years old will nothing.

Seriously thinking not bothering with it, particularly as the Lexus should be a reliable car.  

Thanks all, it's no big deal and I suppose the others will catch up,it does catch your eye when the rest of the car is near perfect.  

Thanks, I looked at that thread but mines seems different. I've posted a picture 

All good with my 2015 IS, however I've noticed two rust patches on the front OS brake caliper, both patches about the size of a 10p coin. The other three callipers are in pristine condition and not a mark on the matt grey coating. Is this common? The car has just tuned 2 years old and done 21k miles. I know it won't make a difference to how they work but does look odd on one wheel, I would expect them to be evenly discoloured. It doesn't seem easy to shift, any suggestions? 

It's always going to be cheaper to supply your own parts and get someone to fit, but £570 all round for discs and pads is not bad for a main dealer, certainly not a rip off as far as main dealer pricing.

how much would the parts alone be from Lexus, genuine parts?