Thank you for all your replies guys. I called my local Lexus garage in Twickenham and they said I might have to pay for the first hour of labour (£190) if the issues i have are not covered by the warranty which I think it s ridiculous and it spoils the whole Lexus ownership. This is my 5th Lexus and never had any issues.
Then I decided to try my luck with other dealership and just to find out that Lexus Guildford won t charge me anything no matter if the issues i have are covered or not by the warranty so I scheduled the car for a check next week. If you feel like your local dealership is ripping you off, go somewhere else.
My friend had the same car with the same issue, it was fixed by Lexus Twickenham under the warranty and they didn’t tell him about any extra charges in case the warranty wouldn’t have covered it. BUT he bought the car from them for a hefty price (second hand)
I m also very annoyed that my windows are getting foggy on a longer journey despite the fact that my AC is always on and on recirculating as i don t like to smell the pollution from outside. Does anyone else have this problem?
More recently discovered that a strange sound it s coming when the petrol engine is cold (at low speeds) feels like the exhaust is not in place or something like that.
I also read on this forum a quite a few people have problems with the panoramic roof, water getting in. My car had this issue and apparently it was fixed on warranty by the previous owner. The water damaged the sat nav system and they had to change the whole thing. This is not the Lexus i got used to.
I previously had a 2012 gs450h, sold it at 210k miles and NEVER had any issues. One of my other cars was a 2016 GS300h that i sold at 326k miles and YES you read correctly, 326k miles, i was the second owner, it was previously a company car, again no issues at all and you would never be able to guess the mileage.
I had lots of faith in this brand but I might change my mind. Next on the list is a 2020 RX Takumi, if that is as well a disappointment….i might go back to a GS or an LS.