Mobeam

Sorry for a somewhat late reply Derek but just today read your post. As a similar deaf old sod ! I too have my Samsung Ultra connected via bluetooth for taking calls direct to my HA along with TV connector etc. When I am in the car all calls and sat nav directions come through the normal car speakers and I can usually hear them OK with sound turned up ! Not sure that you can have same streaming [sat nav directions etc] through the car media as in so doing would interfear with hearing both passengers and sounds outside the vehicle. Sorry I cannot be of any more help

And.........another one here also with all the same problems after update, including no live Sat Nav info and the' dreaded two crossed out arrows and blue screen' on start up .........so frustrating and annoying on such an expensive and so called reliable product. Booked into dealer this week for second time. Do hope and pray that this time it will be resolved as starting to lose faith

In continuation of this subject i.e updates during Feb ; [Sorry unable to copy link to this post.] Try going to the Lexus UK magazine website under section "do you have any questions" Look to end of Feb questions/ comments and Lexus replies ....that says it all. I wonder how long this fix will take....in the meantime...... Yours frustrated !!!!!

Thank you Malcolm for your very clear and detailed fix and glad to hear that it worked for you. However as someone who is not that tech savvy when it comes to actual resets etc, and with respect, if part of the work was not understandable and scary for you.... then I have decided to leave well alone. It is such an annoyance, disappointment, and shame that a high end luxury expensive vehicle should have these ongoing MultiMedia /app type of problems, and at the same time told by the media of excellent Lexus reliability. Like many others I have lost count of the number of 'updates' for phones, PCs, apps, etc over the years with no problems whatsoever. I will try to ignore the let down and hope that between now and the next service, some further fix 'update' becomes available although that in it self could be scary !! I wonder how many Lexus owners up and down the country have the same issue right now.

Interesting and glad you are back up and running.....lucky man!! So as someone who is still battling on as you did, and have been using the Link + App 2.5.2 for some time..... three questions please Malcolm [a] Should I try uninstall /reinstall of app first [b] What settings did you reset in the info screen i.e which steps please [c] If a or b works for me what is your favourite tipple !!

So...one week on since latest update and getting frustrated. App not showing trips, overview of economy/ mpg/speeed etc, car location, incorrect door locked/unlocked. One hour spent at dealer this week for reset and no further forward. Got the feeling that they are giving up as now passing the problem to my 3 month old Samsung phone compatibility! which worked fine since before the update. Looking at the top right of screen on start up it shows the two arrows with line through it[ someone mentioned this in a previous post] which I am sure is the connection issue problem. When I go into settings, security/info, activate all data to on, Use location date, to on, then agree to T&C. The two arrows now disappear....trips, car location, now working fine......until I switch off. Switch back on and back to square one i.e two arrows back with same issue on the app. On first trying i.e settings, activate all data screen, etc, there is also a blue button named Security Lock [see pic]. On activating this it then comes up with a notice saying it may require a password should the unit loose power, so left it alone just in case. Would appreciate if someone can confirm if this Security Lock should be in the on position, before I try that, should it work .....OR if anyone has the same problem and now fixed then again would greatly appreciate any help, before I take this issue further. Tried calling Lexus MultiMedia Team yesterday. Answer machine only which informs that "due to a recent update this department is very busy to take any calls, please get help from the website etc " I wonder why !!

I am now well into my second year of ownership of my first Lexus after [as other member of this forum] owing various makes and models through the past number of years and on each change the technology and toys become more prominent making the actual issue of driving more comfortable, enjoyable and less stressful. Yes we all know that to have all of these lovely things costs money and the Lexus is certainly up there in the expensive category The Lexus itself does all of this with one main exception....the Multimedia which in my opinion is not fit for purpose for such a high end motor car. After reading the last and previous posts on this subject I am at a loss as to why we [and I include myself] put up with this failing item, with owners re-setting, re-starting, re-profiling, turn off/on..only to find that something else is not working or missing information. I have more or less given up with the [new!! ] version of the Lexus phone app. My unit [as others] updated over the weekend....and as others, find that the traffic congestion is no longer there. But more importantley, my 20+ saved destinations have now been deleted completely which is infuriating to say the least, is no fault of my own.... and should just NOT happen. We all own a mixture of mobile phones, Laptops, PCs, TVs etc etc that from time to time all require updating...and from my experience just switch back on and continue as normal. Why can't a much more expensive Lexus Multimedia Tech not do the same ?? I wonder what an employed Lexus Multimedia technician would do if after updating his /her mobile phone, switched on to find the all the contacts had been wiped or documents disappeared from a PC ....they would complain or fix it and not purchase the same model again!

The indicated tyre pressure for my NX450 is also 2.3 which is clearly shown on the drivers door pillar and handbook as per all NX450 vehicles and is the maufactures setting based on tyre size, weight model etc etc . Therefore cannot understand why you would wish to adjust pressures [up or down] and going against this stated instruction as it is there for a reason !

Totally agree ; cannot see any reason in taking notice of milage figures quoted on app or car after charging, be it winter or summer. As you say it is the many caveats [and in particular the weather] that determine the actual milage.

Sorry if this has been asked before.....but when mine wear out ...is it OK to replace current 20 " Bridgestone runflats with say Michelin Cross Climate non-run flats ? Though I read somewhere that runflat alloy wheel rims are manufactured only for that type of tyre.

This is my small way of deterrent..... parking as close as I can get to the wall in the hope that there is no room to work. !! along with steering lock and camera

Return greetings to all.... have a great time ; park it up for a couple of day and have a drink. 🤪🫣😜

I now tend to enter my real world miles per kWh into the vehicle section of my Wall charging app (Hive in my case) this then tells me based upon kWh received via the charge as to the possible range. So in the summer I was running at 4.1 mile per kWH against a capacity of 14.3kWh, therefore I tended to get 58 ish (and did) now its more like 2.1-2.3 miles to kWh, so.. based upon the capacity also dropping off a little to 14.1 is now more like early 30's.. again, feels realistic.. Totally agree Pete and makes a lot of sense. Since getting the car whatever the prediction shown on the app [old or new] be it winter or summer I have always ignored these stated figures and noted the miles per Kw as the true prediction. As you rightly state by multipling the battery Kw by the miles per KW gives a much truer figure. As a previous owner of a 100% EV it was the Miles per KW as the key...and again this figure always dropped quite significantly with a EV due to no ICE to fall back on for heating etc.

Thanks for that Colin...and as said by others, better to keep charging and use the benefits that we have paid for in purchasing a Hybrid even if only 25/ 30 miles. Still a bit confused in reading the posts [and my own app] showing predictions after full charge and the actual milage during this cold spell. I fully understand why we are all getting a reduced milage due to heating etc , so why the somewhat large discrepancy in the predictions v milage actual. I would have thought that if the software was accurate it would readjust the prediction figures accordingly based on journeys made over a certain period. So people who have heating seats, steering wheel, windscreen etc on will have a smaller prediction than others who are more frugal 🥶 Is it therefore worth looking at the prediction figures at this time. Just hope that as long as the occupants are at least reasonably comfortable that a decent milage is obtained from the charge.

So....after a few weekend trips to shops and lunch date ....the dreaded 'Geolocation pop up' has disappeared....i think🫣....Now to be followed by the second dreaded 'Profile Sync" pop up. requiring password imput etc 🤬 I seem to spend more time prodding the car screen than sending texts on my phone...what a system !!