Lexus Woodford

[grandb3rry]

Hi all!

Just thought I'd share my experience with Lexus dealer so far..

I'm a bit tied up at work so no have time to even call Lexus Woodford. Tried sending emails to them, after few days of wait and another reminder email, someone finally replied....it seems to be a bit of an issue to get hold of Lexus via email. Some of their emails arrived with no content included.

In the end I decided to call them, which was a good decision! They quoted me £408 for 60k service. I also complained about poor performance of the car and extremely low mpg so they said it is something Lexus has to deal with frequently, so they might even foot the bill! They said I will have to leave the car with them for a week so that they can take the engine out and clean it if that is the case. Has anyone paid for this throughout engine clean? If yes how much it costs? Or should it be covered by Lexus?

Also they quoted me £125 for Sat-Nav upgrade DVD for Lexus is220d 2008. Is it about right?

As well as all this they will give me a courtesy car while mine is being repaired. The only thing that I'm worried is that I'm 24 y.o. Will I still get one?

Any help would be highly appreciated!

P.S. sorry about this quick letter I had only few minutes to write it.

All the best!

[Parthiban]

DVD price sounds about right, think they're about €160 when you get them from www.lexus-mapupdates.eu

Unless something has changed recently, you should be fine for a courtesy car - I've been getting them from Woodford since I was 19 :)

[04AAA]

DVD price sounds about right, think they're about €160 when you get them from www.lexus-mapupdates.eu

That is for the DVD and fitting. (time is money)

I seem to remember someone on here saying that the disk comes out annually about November - so make sure you get the latest one.

[grandb3rry]

Thanks guys for your reply! I will contact Lexus and make sure I get latest one!