Lexus Owners Club

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About Lexus Owners Club

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  • First Name
    Steve
  • Gender
    Male
  • Lexus Model
    sc430
  • Year of Lexus
    2003
  • UK/Ireland Location
    Dorset

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  1. Celebrating its 30th anniversary this year, Lexus is one of the world’s younger car makers, but in spite of our relative youth, we have a proud history of achievements that have established our reputation and made an impact on the wider automotive industry From meeting the challenge of building a market-leading limousine from scratch, to creating the crucial luxury crossover market and being a pioneer of self-charging hybrid power, Lexus has proved its commitment to innovation and excellence. In a series of features we look back at milestones in our history and our development as an international luxury brand that extends beyond the automotive world to deliver amazing experiences and inspire others. The technology revolution Ever since its daring, disruptive entry into the luxury car market in 1989, Lexus has repeatedly broken with convention by pioneering new ideas. Principal among these is its long-established leadership in the development of self-charging hybrid electric powertrains – a technology that has changed the motoring landscape for good. Thirty years ago, powerful, heavy and fuel-thirsty engines were the unchallenged norm for upmarket automobiles. But as the millennium turned, the world was waking up to the immediate challenge of global warming and the need to conserve natural resources. A new solution was needed: step forward Lexus. Click here for the full story. The engineering revolution In 1983, Toyota president Eiji Toyoda challenged his company to build “a car that is better than the best in the world.” It was a remarkable ambition, and there were many in the automotive world ready to dismiss the idea as fantasy. How could a business with no experience of the international luxury car market have any hope of matching, let alone exceeding the achievements of the industry’s established leaders? The doubters were all proved wrong. Thanks to the inspiration and utter dedication of the people behind the “Circle F” project – that’s F for Flagship – the Lexus LS 400 was born. It’s a car that history now recognises as a landmark model, a revolutionary disruptor that redefined what luxury motoring was all about. Click here for the full story. The safety revolution In the past 20 years, Lexus has been at the forefront of technical advances that have transformed safety. Today, our cars are able to recognise the risk of an accident, alert the driver to the hazard and, if necessary, intervene automatically to prevent a collision, or reduce the consequences if there is an impact. For Lexus, safety is paramount, and our investment in the research, development and deployment of sophisticated new technologies is central to our goal of securing a future where there are no road accidents. Click here for the full story. The craftsmanship revolution Lexus uses the latest technology to design and build its cars, but people remain at the heart of everything it does. True to its proud status as a human-focused company, Lexus relies on the skills of its takumi craftspeople to achieve the finest quality and luxury standards. These dedicated artisans have talents beyond compare, and they lead and train the men and women who bring a very special quality to every Lexus that’s built. Click here for the full story. The market revolution Popular tastes ebb and flow in all things. For everything from music and fashions to food and holiday destinations, interest and desirability will wane over time as people seek new ideas and experiences. Just the same trends affect the motor industry, and in the early 1990s the love affair between motorists and large-scale SUVs was showing signs of coming to an end. Lexus had already made its mark as a disruptor in the auto business when it arrived on the scene in 1989. Now it saw another opportunity to challenge the status quo and bring something completely new to the market. The foundations were laid for the RX, a Lexus model that has consistently delivered success and innovation. Not only did the RX create a new market segment, it also went on to become the first luxury market vehicle to feature a self-charging hybrid electric powertrain. Click here for the full story. The brand revolution Lexus is about luxury and amazing experiences, well beyond the world of cars.With a sense of adventure, it has applied the skills of its engineers, designers and craftspeople to a wide spectrum of challenges. Some have obvious real life application, others display vivid imagination or are just made for fun. Here are some examples of how Lexus has taken its creativity, innovation and brand values into new territories, from science fact to science fiction, from the ocean wave to the movie screen. Click here for the full story. Three decades of world firsts Lexus is constantly pursuing improvement – of our business, our processes and our products. In our commitment to always finding ways of improving what we do, we have become architects of innovation, constantly exploring new ideas and opportunities. Our quest for improvement has delivered many world-first technologies. Here are 30 innovations we have brought to the global auto industry. The Lexus timeline Key moments from Lexus’s first 30 years are captured in this timeline, charting the development of the brand, its products and its technical achievements.
  2. When Lexus launched the original RX model in the UK in 2000, it broke new ground as the market’s first luxury SUV, a premium alternative to large-scale 4x4s that offered greater comfort, better handling and fuel economy and more sophisticated quality throughout. It was a lead that generated a new market segment in which today almost every premium manufacturer is represented The RX is now in its fourth generation and has a proud history of innovation, not least in being the first vehicle in the luxury segment to offer the choice of a self-charging hybrid powertrain – in the RX 400h of 2005. To further strengthen the model’s performance and customer appeal, Lexus has introduced a series of technical, styling and equipment enhancements. The changes are led by new, evolutionary styling that maintains the RX’s powerful and sporty appearance, while introducing more elegant elements and creating a coherent flow from front to rear, giving the vehicle a stronger, unified look. Details of the frontal treatment include a new rendition of the signature Lexus grille, with a mesh pattern of radiating three-dimensional “L” shapes that forms a design link to the UX urban crossover; slimmer headlight units; more rounded edges to the front bumper; and an extended line from the rocker panel that connects with the bottom of the grille, projecting strength and stability. At the rear, a more elegant and powerful look has been created with a redesigned lower bumper that links smoothly to the rear wings. Elements such as the lights, reflectors, underguard and exhaust outlets are arranged on a strong horizontal axis to emphasise the vehicle’s width and sense of purpose, while new LED combination lights feature a series of L motifs for the brake and tail lights and turn indicators. The human-machine interface in the cabin has been improved with the availability of a new 12.3-inch central display that has a touchscreen function. To accommodate this new feature, the screen has been moved further forward on the centre console, giving a wider viewing angle and within easy reach of the driver and front passenger. The multimedia functions can also be operated using a new trackpad version of Lexus’s Remote Touch Interface, or with voice control. The new RX also provides seamless smartphone connectivity via Apple CarPlay™ and Android Auto™. Voice control can also be enabled via smartphones to Apple Siri of the Google Assistant. LexusLink gives access to connected services via a dedicated app, while the RX is equipped as standard with an on-board WiFi hotspot with an initial complimentary three-month/24GB data plan. The third-row seats of the RX L now feature two different seating positions, being electronically adjustable, they add even more leg space (+94mm) when the situation demands. Dynamic improvements have been achieved by giving the new RX a more rigid body, using laser screw welding, additional spot welds and high-strength adhesive at key points around the chassis. The suspension has been improved with a new, stiffer rear anti-roll bar, more rigid hubs and the use of a new Friction Control Device in the shock absorbers to further reduce high-frequency vibrations from small imperfections in the road surface. The new Adaptive Variable Suspension fitted to the new RX F Sport was first deployed on the Lexus LC flagship coupe. It provides almost constantly variable damping control at each wheel, automatically adjusting through 650 different settings. The new RX’s vehicle stability control gains Active Cornering Assist, which automatically suppresses understeer if the driver steps on the throttle in mid-corner. The electric power steering has been retuned for a more linear steering feel and better line-tracing faithful to the driver’s intentions. The latest version of Lexus Safety System+ provides additional protection to help prevent an accident happening, or lessen the consequence if the vehicle is involved in an impact. The Pre-Collision System’s functionality has been increased, with pedestrian detection by day and night and daytime detection of bicyclists in the car’s path. In a world-first, the new RX is equipped (F Sport and Takumi grades) with a BladeScan™ Adaptive High-beam System (AHS), which uses a rapidly rotating blade-shaped mirror to direct light from the LED headlamps. It provides finer and deeper automatic forward illumination, making it easier to see pedestrians on the road margins. It also operates with no risk of dazzling drivers of vehicles ahead. UK Model range, specifications and pricing The new RX is available in the UK in three equipment grades: RX with Premium Pack, F Sport and Takumi. The seven-seat RX L is offered in RX with Premium Pack and Takumi trims. New features introduced across the board include: – Latest generation of Lexus Safety System+ Power tailgate with hands-free kick sensor 3-inch multimedia touchscreen display Apple CarPlay and Android Auto smartphone integration Heated steering wheel Paddle shifts Additional (+2) front USB ports The RX F Sport gains performance dampers and both the F Sport and Takumi models are fitted with the new BladeScan™ Adaptive High-beam System. The RX and RX L Takumi adopt a new 20-inch multi-spoke alloy wheel design. Key features RX/RX L with Premium Pack Apple CarPlay™/Android Auto™ (new) 12.3-inch multimedia display with touchscreen functions (new) Steering wheel-mounted paddle shifts (new) Hands-free power tailgate with kick sensor (new) Front and rear USB charging ports (total 6) Wireless device charger New-generation Lexus Safety System+ (new) Triple-eye LED headlights with Automatic High Beam Intelligent Clearance Sonar Auto-dimming rear-view mirror 12-speaker audio Lexus Navigation Leather upholstery LexusLink connected services (via app) Heated, eight-way power-adjustable front seats Heated steering wheel with paddle shifts RX F Sport Front and rear performance dampers (new) Adaptive Variable Suspension with 650 variable damping settings (new) Active stabilisers (new option) Sunroof (new option) Triple-eye LED headlights with BladeScan™ Adaptive High-beam System (new) 20-inch F Sport alloy wheels F Sport smooth leather seats F Sport exterior styling details Illuminated entry system RX/RX L Takumi 20-inch alloy wheels (new design) Blind Spot Monitor Rear Cross Traffic Alert Card Key Head-up display 360-degree panoramic view monitor Semi-aniline leather upholstery 10-way power-adjustable front seats with memory setting Four-way lumbar support on front seats Heated, power-adjustable second row seats Mark Levinson 15-speaker surround sound audio Panoramic roof (RX)/Sunroof (RX L) The new RX and RX L are on sale now; model and option prices are shown in the tables below. MODEL OTR PRICE RX with Premium Pack £52,705 RX F Sport £55,205 RX Takumi £61,705 RX L Premium £54,145 RX L Takumi £62,605 Option packs and prices PACK/OPTION OTR PRICE Tech and Safety Pack (RX/RX L with Premium Pack) £2,550 (RX)/£2,100 (RX L) Tech and Safety Pack (F Sport) £2,550 Takumi Pack (F Sport) £5,500 Panoramic roof (RX with Premium Pack, F Sport) £1,450 Active Stabiliser Suspension (RX F Sport) £1,750 Sunroof (RX F Sport with Takumi Pack, Takumi) No-cost option in place of panoramic roof Velvet Black paint No cost option Sonic White/Sonic Titanium/Azure Blue paint £920 Other paint colours £670
  3. When Lexus launched the original RX model in the UK in 2000, it broke new ground as the market’s first luxury SUV, a premium alternative to large-scale 4x4s that offered greater comfort, better handling and fuel economy and more sophisticated quality throughout. It was a lead that generated a new market segment in which today almost every premium manufacturer is represented The RX is now in its fourth generation and has a proud history of innovation, not least in being the first vehicle in the luxury segment to offer the choice of a self-charging hybrid powertrain – in the RX 400h of 2005. To further strengthen the model’s performance and customer appeal, Lexus has introduced a series of technical, styling and equipment enhancements. The changes are led by new, evolutionary styling that maintains the RX’s powerful and sporty appearance, while introducing more elegant elements and creating a coherent flow from front to rear, giving the vehicle a stronger, unified look. Details of the frontal treatment include a new rendition of the signature Lexus grille, with a mesh pattern of radiating three-dimensional “L” shapes that forms a design link to the UX urban crossover; slimmer headlight units; more rounded edges to the front bumper; and an extended line from the rocker panel that connects with the bottom of the grille, projecting strength and stability. At the rear, a more elegant and powerful look has been created with a redesigned lower bumper that links smoothly to the rear wings. Elements such as the lights, reflectors, underguard and exhaust outlets are arranged on a strong horizontal axis to emphasise the vehicle’s width and sense of purpose, while new LED combination lights feature a series of L motifs for the brake and tail lights and turn indicators. The human-machine interface in the cabin has been improved with the availability of a new 12.3-inch central display that has a touchscreen function. To accommodate this new feature, the screen has been moved further forward on the centre console, giving a wider viewing angle and within easy reach of the driver and front passenger. The multimedia functions can also be operated using a new trackpad version of Lexus’s Remote Touch Interface, or with voice control. The new RX also provides seamless smartphone connectivity via Apple CarPlay™ and Android Auto™. Voice control can also be enabled via smartphones to Apple Siri of the Google Assistant. LexusLink gives access to connected services via a dedicated app, while the RX is equipped as standard with an on-board WiFi hotspot with an initial complimentary three-month/24GB data plan. The third-row seats of the RX L now feature two different seating positions, being electronically adjustable, they add even more leg space (+94mm) when the situation demands. Dynamic improvements have been achieved by giving the new RX a more rigid body, using laser screw welding, additional spot welds and high-strength adhesive at key points around the chassis. The suspension has been improved with a new, stiffer rear anti-roll bar, more rigid hubs and the use of a new Friction Control Device in the shock absorbers to further reduce high-frequency vibrations from small imperfections in the road surface. The new Adaptive Variable Suspension fitted to the new RX F Sport was first deployed on the Lexus LC flagship coupe. It provides almost constantly variable damping control at each wheel, automatically adjusting through 650 different settings. The new RX’s vehicle stability control gains Active Cornering Assist, which automatically suppresses understeer if the driver steps on the throttle in mid-corner. The electric power steering has been retuned for a more linear steering feel and better line-tracing faithful to the driver’s intentions. The latest version of Lexus Safety System+ provides additional protection to help prevent an accident happening, or lessen the consequence if the vehicle is involved in an impact. The Pre-Collision System’s functionality has been increased, with pedestrian detection by day and night and daytime detection of bicyclists in the car’s path. In a world-first, the new RX is equipped (F Sport and Takumi grades) with a BladeScan™ Adaptive High-beam System (AHS), which uses a rapidly rotating blade-shaped mirror to direct light from the LED headlamps. It provides finer and deeper automatic forward illumination, making it easier to see pedestrians on the road margins. It also operates with no risk of dazzling drivers of vehicles ahead. UK Model range, specifications and pricing The new RX is available in the UK in three equipment grades: RX with Premium Pack, F Sport and Takumi. The seven-seat RX L is offered in RX with Premium Pack and Takumi trims. New features introduced across the board include: – Latest generation of Lexus Safety System+ Power tailgate with hands-free kick sensor 3-inch multimedia touchscreen display Apple CarPlay and Android Auto smartphone integration Heated steering wheel Paddle shifts Additional (+2) front USB ports The RX F Sport gains performance dampers and both the F Sport and Takumi models are fitted with the new BladeScan™ Adaptive High-beam System. The RX and RX L Takumi adopt a new 20-inch multi-spoke alloy wheel design. Key features RX/RX L with Premium Pack Apple CarPlay™/Android Auto™ (new) 12.3-inch multimedia display with touchscreen functions (new) Steering wheel-mounted paddle shifts (new) Hands-free power tailgate with kick sensor (new) Front and rear USB charging ports (total 6) Wireless device charger New-generation Lexus Safety System+ (new) Triple-eye LED headlights with Automatic High Beam Intelligent Clearance Sonar Auto-dimming rear-view mirror 12-speaker audio Lexus Navigation Leather upholstery LexusLink connected services (via app) Heated, eight-way power-adjustable front seats Heated steering wheel with paddle shifts RX F Sport Front and rear performance dampers (new) Adaptive Variable Suspension with 650 variable damping settings (new) Active stabilisers (new option) Sunroof (new option) Triple-eye LED headlights with BladeScan™ Adaptive High-beam System (new) 20-inch F Sport alloy wheels F Sport smooth leather seats F Sport exterior styling details Illuminated entry system RX/RX L Takumi 20-inch alloy wheels (new design) Blind Spot Monitor Rear Cross Traffic Alert Card Key Head-up display 360-degree panoramic view monitor Semi-aniline leather upholstery 10-way power-adjustable front seats with memory setting Four-way lumbar support on front seats Heated, power-adjustable second row seats Mark Levinson 15-speaker surround sound audio Panoramic roof (RX)/Sunroof (RX L) The new RX and RX L are on sale now; model and option prices are shown in the tables below. MODEL OTR PRICE RX with Premium Pack £52,705 RX F Sport £55,205 RX Takumi £61,705 RX L Premium £54,145 RX L Takumi £62,605 Option packs and prices PACK/OPTION OTR PRICE Tech and Safety Pack (RX/RX L with Premium Pack) £2,550 (RX)/£2,100 (RX L) Tech and Safety Pack (F Sport) £2,550 Takumi Pack (F Sport) £5,500 Panoramic roof (RX with Premium Pack, F Sport) £1,450 Active Stabiliser Suspension (RX F Sport) £1,750 Sunroof (RX F Sport with Takumi Pack, Takumi) No-cost option in place of panoramic roof Velvet Black paint No cost option Sonic White/Sonic Titanium/Azure Blue paint £920 Other paint colours £670
  4. Lexus will reveal a battery-electric vehicle (BEV) concept at the 2019 Tokyo Motor Show (23 October to 4 November) It has applied continued advances in technologies such as electrification and autonomous driving to create a concept that offers a glimpse into its vision for a future vehicle that caters for customers who are equally passionate about driving and luxury experiences. The 2019 Tokyo Motor Show will take place at the Tokyo Big Sight International Exhibition Centre, with press days on 23 and 24 October. Further details are available at http://www.tokyo-motorshow.com/en.
  5. Lexus today hosted the world premiere of its first ocean-going yacht, the LY 650, adding another dimension to its development as global luxury lifestyle brand and demonstrating its commitment to deliver innovative and amazing experiences Presented in Boca Raton, Florida, the LY 650 bears all the hallmark qualities of design, craftsmanship, advanced technology and performance that distinguish Lexus road vehicles, interpreted in the context of an exclusive and highly luxurious vessel. The LY 650 is a 65ft (19.94m) flybridge cruiser – a boat design that locates cabins below the main deck. It has been two-and-a-half years in development and is being built in collaboration with specialist boat builder Marquis Yachts, which manufactures the craft at its workshops in Pulaski, Wisconsin. The leading nautical design house Nuvolari Lenard also worked with Lexus on the design programme. Marquis Yachts has applied elements of the Toyota Production System to its boat-building processes to achieve high quality and efficient productivity, together with skilled craftsmanship that ensures authentic luxury in every detail. The LY 650 cuts a striking, coupe-like figure on the water, with a design that is very faithful to the Lexus Sport Yacht Concept that was unveiled in 2017. Its sporty and elegant lines are influenced by the same L-finesse design principles Lexus applies to its road cars; styling details echo those found on the LS and LC Lexus flagship saloon and coupe. With a high-volume aft section, the LY 650 has one of the widest beams in its class at 5.76m. For its premiere, the yacht was presented in an optional two-tone finish that amplifies its styling, contrasting with bright stainless steel details including a chafing plate on the bow, window frames and air inlets shaped in the famous Lexus “L” motif. Lexus Chief Branding Officer and President of Toyota Motor Corporation Akio Toyoda said: “The LY 650 symbolises the challenge Lexus has taken up in its aspiration to become a true luxury lifestyle brand, venturing beyond the automobile. “A collaborative team between Toyota and Marquis Yachts introduced the Toyota Production System to the boat manufacturing facility to improve productivity and quality. This allowed Lexus’s ‘Crafted’ philosophy of hospitality that anticipates a person’s wishes and meticulous attention to detail be realised in the form of a luxury yacht. I am truly looking forward to seeing the LY 650 display its beauty on oceans around the globe. As a mobility company, we are pursuing new possibilities for movement, even on the sea.” Accommodation In addition to a large and well-appointed upper salon with captain’s chairs and integrated sofas, the LY 650 has three berths, each with more than two metres of headroom and en suite facilities. It can sleep six and accommodate up to 15 people, according to local/maritime regulations. Luxury appointments include optional Mark Levinson Surround Sound audio systems, air conditioning, bespoke furnishings, real wood trim and a fully equipped aft galley. The interior design eschews sharp angles in favour of curved, flowing lines. These combine with a white colour theme to increase the sense of space and openness. Performance The LY 650 is powered by twin Volvo Penta IPSTM engines, available in a choice of three outputs: 1,050, 1,200 or 1,350hp for each unit. This powertrain can propel the 40-tonne yacht at speeds up to 31.4 knots. Computational fluid dynamics were applied to optimise the unique shape of the underwater hull, obtaining stability and manoeuvrability with high power output, yet low fuel consumption. Piloting support systems include joystick control, auto-flap trim tabs to help maintain position and a fixed point position-holding function at sea. Advanced materials Lexus has proven experience of working with advanced composite materials in road-going vehicles, such as the hand-crafted LFA supercar. Likewise, the construction of the LY 650 makes excellent use of carbon fibre-reinforced plastic (CFRP) to save weight while gaining impressive strength and rigidity. The yacht rides on a light and highly rigid hull that combines CFRP with glass fibre-reinforced plastic (GFRP), jointly developed with Marquis Yachts. CFRP is used for around 85 per cent of the underwater hull and for parts of the upper hull, including the bridge, helm console and flybridge hard-top. LY-Link LY-Link is an advanced connectivity technology that gives yacht-owners real-time sight of values such as voltage and fuel and water levels. It can also inform users of any abnormalities, as well as maintenance schedules and recommended actions. The app can also be used to control various on-board systems such as lighting, audio and climate control. Public sales The LY 650 will go on public sale in the USA on 30 October, coinciding with its first public appearance at the 2019 Fort Lauderdale International Boat Show (30 October to 3 November). Sales will be handled by Marquis Yachts and its franchised dealers, with prices in the region of $3.7 million (£3 million), according to customer specification.
  6. If you were to consider buying a Hybrid model over 5 years old, would you be worried about the reliability of the Hybrid system?
  7. Had your Catalytic Converter stolen or failed the MoT Emissions test? The Catman always offers a very high quality service, efficient and speedy, whilst offering truly amazing value for money. The Catman will only supply from the well established quality suppliers that offer substantial guarantees. To this end, all of the products are guaranteed for a minimum of 12 months. Gold Members can receive the following discount on Catalytic Converters: Wholesale Net Trade Prices on mail orders place through the website
  8. Had your Catalytic Converter stolen or failed the MoT Emissions test? The Catman always offers a very high quality service, efficient and speedy, whilst offering truly amazing value for money. The Catman will only supply from the well established quality suppliers that offer substantial guarantees. To this end, all of the products are guaranteed for a minimum of 12 months. Gold Members can receive the following discount on Catalytic Converters: Wholesale Net Trade Prices on mail orders place through the website View full discount
  9. Contacted JJ Tools and unfortunately, they are taking a break from running the business for a while. We have therefore removed the listing, but it may reappear in the future if trading resumes.
  10. Lexus is amplifying the award-winning design of its LC flagship coupe in a new Limited Edition model, available to order from Lexus retailers now An exclusive new Terrane Khaki exterior finish sets off the car’s seductive lines, giving a subtle depth of colour that complements every curve and angle of the bodywork. A set of 21-inch forged alloy wheels with a two-tone finish adds to the effect. The interior is equally striking, thanks to the combination of contrasting leathers for the trim and seat upholstery. The 10-way power-adjustable seats are covered in soft, highest-grade L-aniline leather in Saddle Tan with a slightly darker tone used for Alcantara door panel inserts. The steering wheel, dashboard, centre console and door panels are finished in Black Amber leather. Brown stitching links the two finishes and highlights the Lexus takumi precision craftsmanship. The finishing touch for each Limited Edition model is the customised scuff plates, with a laser-cut design inspired by the geometric shapes of the LC’s rear brake lights. The luxury equipment specification mirrors the regular LC, with the inclusion of a colour head-up display. Key features include Lexus Safety System+, Lexus Premium Navigation, 13-speaker Mark Levinson Reference Product audio system, dual-zone climate control with nanoe technology and Climate Concierge, glass roof and aluminium sports pedals. In terms of technology and performance, the LC Limited Edition matches the existing models in the range. The LC 500h is powered by the world’s first self-charging Multi Stage Hybrid System, taking driver rewards to a higher level than ever before in a hybrid Lexus. The system features a 3.5-litre V6 petrol engine and compact but powerful electric motor that together deliver 354bhp and 348 Nm of torque. Nought to 62mph can be accomplished in five seconds. The LC 500 Limited Edition is powered by Lexus’s 32-valve 5.0-litre V8 petrol engine, giving 457bhp and 530Nm of torque, enabling acceleration from standstill to 62mph in 4.7 seconds. The LC Limited Edition models are available to order now; prices will be announced shortly. Deliveries to customers will commence in November 2019.
  11. All Owners Club members will receive 10% discount off detailing and ceramic coatings packages We provide a service second to none and 90% of our work is completed on the same day which means a nice trip to Leeds, drop your car off, enjoy Leeds city centre and at the end of your day you can collect your stunning car after its treatment at Sabre Coatings View full discount
  12. All Owners Club members will receive 10% discount off detailing and ceramic coatings packages We provide a service second to none and 90% of our work is completed on the same day which means a nice trip to Leeds, drop your car off, enjoy Leeds city centre and at the end of your day you can collect your stunning car after its treatment at Sabre Coatings
  13. Thirty years ago, the Lexus brand was founded with a commitment to deliver standards of customer service the retail motor industry had never witnessed before. Not only did it keep its promise, it has continued to raise the bar for excellence This week its success has been witnessed in its complete dominance of the Auto Express 2019 Driver Power survey of Britain’s dealer networks. Lexus has retained its top ranking for a third successive year with a 92.91 per cent overall score, taking first place in six out of the survey’s seven categories: dealer facilities, availability of a courtesy car, communication, standard of work and speed to complete work. In the seventh, value for money, it was a respectable fifth out of 28 brands. Reporting the survey results, Auto Express said: “The scores that Lexus posts in taking the top spot are nothing short of ludicrously good. It’s not just the raw data that impresses: turning to the comments Lexus owners entered in our survey reveals compliment after compliment, with complaints few and far between. It would be almost impossible for an organisation to do better.” Lexus’s nearest challenger was its sister brand, Toyota, which also performed strongly across the board and registered an 88.54 per cent score. The survey results were based on the experiences of thousands of motorists and their opinions of the quality of work, service and value for money delivered by their franchised retailer. Earlier this year Driver Power also acclaimed Lexus as Britain’s best car manufacturer, and individual Lexus models collected no fewer than seven category awards. Ewan Shepherd, Director of Lexus in the UK said: “This latest result recognises the fantastic work of all the people across our retailer network and their commitment to always doing the very best for our customers. The fact their efforts have taken us to an even higher level this year shows that at Lexus, nothing is taken for granted. Every day our retailers are working to find even better ways of giving our customers amazing experiences.”