Lead Times For Delivery

MikeS · November 11, 2011

Ordered in May due date was 7th Nov, now the 2nd Dec as they had forgotten to fit my PCS and ACC and had to send it round t he factory again. Very shoddy, that means they will have bolted it on after they had fitted everything else and probably not in the right sequence. Not what i expect from a luxury car brand.

fairygodmother · November 12, 2011

Ordered in May due date was 7th Nov, now the 2nd Dec as they had forgotten to fit my PCS and ACC and had to send it round t he factory again. Very shoddy, that means they will have bolted it on after they had fitted everything else and probably not in the right sequence. Not what i expect from a luxury car brand.

I can assure you that is not the case. The dealer have incorrectly ordered the car without the acc (easy mistake) and have had to place a new order which has caused the delay. Blaming the factory for the mistake is complete sh*t. It really does make me laugh what excuses some dealers will give i should know i have worked at one for 10 years. Always best to tell the truth as it will come out in the end.

MikeS · November 12, 2011

Ordered in May due date was 7th Nov, now the 2nd Dec as they had forgotten to fit my PCS and ACC and had to send it round t he factory again. Very shoddy, that means they will have bolted it on after they had fitted everything else and probably not in the right sequence. Not what i expect from a luxury car brand.

I can assure you that is not the case. The dealer have incorrectly ordered the car without the acc (easy mistake) and have had to place a new order which has caused the delay. Blaming the factory for the mistake is complete sh*t. It really does make me laugh what excuses some dealers will give i should know i have worked at one for 10 years. Always best to tell the truth as it will come out in the end.

Well they must have had to pull some big strings at the factory then as i have been waiting 6 months and they are only making me wait an additional month, shame they couldn't pull those strings to begin with.

bt33 · November 15, 2011

Ordered an SE-L Premier in September

looking at March 1st 2012 for delivery

brian

MikeS · November 15, 2011

Ordered an SE-L Premier in September

looking at March 1st 2012 for delivery

brian

Well at least they are being consistent then, so thats always good. I also ordered that model but with PCS/ACC as an option. I can't wait now, only 3 more weeks in theory. :)

Goggy · November 17, 2011

Ordered in May due date was 7th Nov, now the 2nd Dec as they had forgotten to fit my PCS and ACC and had to send it round t he factory again. Very shoddy, that means they will have bolted it on after they had fitted everything else and probably not in the right sequence. Not what i expect from a luxury car brand.

I can assure you that is not the case. The dealer have incorrectly ordered the car without the acc (easy mistake) and have had to place a new order which has caused the delay. Blaming the factory for the mistake is complete sh*t. It really does make me laugh what excuses some dealers will give i should know i have worked at one for 10 years. Always best to tell the truth as it will come out in the end.

Well they must have had to pull some big strings at the factory then as i have been waiting 6 months and they are only making me wait an additional month, shame they couldn't pull those strings to begin with.

All manufacturers have a certain number of cars for that type of mess up. It's not in Lexus's interest to keep you waiting for extra months due to their dealerships mistake. The dealer would have come clean with Lexus and they would have to give you priority.