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Hi Just picked up my IS250 today, thrilled to bits with it. Comfort, road holding, silent cruising etc, just need to get used to the noise from the low profile tyres. Just read through the instruction manual -phew! Lots of sensible advice, did not know we had a unique road problem here in the uk it states ' Avoid hot holes....' sound like some good advice for something else!! It has been suggested I get the car treated with Supagard for £299, anyone else had this done? Is it a good investment especially if the car is left out on the drive all the time?

Do you consider the alloys to be vulnerable to damage i.e proud of the tyres? Damn nuisance if they are!

mmnnn, I was looking at a BMW325 before chosing Lexus, wondering now if I have made the right decision ordering an IS 250? Although due for delivery today, only a single call this morning informing me of a delay, then nothing! Lets wait and see what happens. Update- Phone call to say a 48 hour delay is possible, loan car offered until the new car is delivered, so all is well with customer service @ Lexus Croydon.

I would reply if my car had arrived on time!! I was informed it would be available for collection from Croydon on Tuesday 22 November. Sold my car last week, now told this morning that my IS 250 has not even arrived yet, even though they were expecting it last Friday! With all the pre delivery work to do, it looks like a visit to the supermarket will be by taxi and three appointments cancelled. Has anyone else experienced this problem with deliveries before? Update- Phone call from Lexus Croydon explaining delay will be 24/48 hours. Loan car offered in the meantime. All is therefore well with Customer service.

You have been lucky! I was informed my car would be available for collection from Croydon on Tuesday 22 November. Sold my car last week, now told this morning that my IS 250 has not even arrived yet, even though they were expecting it last Friday! With all the pre delivery work to do, it looks like a visit to the supermarket will be by taxi and three appointments cancelled. Has anyone else experienced this problem with deliveries before? Update- Phone call from Lexus Croydon explaining delay will be 24/48 hours. Loan car offered in the meantime. All is therefore well with Customer service.

Car has a pre delivery inspection that includes:- Removing all the protective film, platics sheets, covers and protectors from all the exterior panels and interior that could be damaged in the long journey from Japan. The car is then de-waxed - a spray on coating to prevent any corrosion whilst in transit (or stored in a field, in the case of Ford, Vauxhall etc) Car then has all the tyre pressures set (they come from the factory at 60psi to prevent flat spots forming whilst stationary for weeks whilst at sea / storage. Then all the fluid levels are checked, filled, adjusted. The sat nav if fitted is then set up and calibrated. All the vehicle settings such as auto headlight sensitivity, seat belt warning buzzers, window motor bounce back ratings and position memories, etc, etc, etc, etc are set to comply with the UK market. Then a general condition report is carried out to confirm there is no damage or defects in the body, interior or any of the car's systems and equipment. The car is then taken on a small road test to make sure that there are no strange noises, rattles or handling irregularities etc Finally, the car is then fully valleted (4-6 hours to do it properly) and ready for the customer.... If your car is due to land on a Monday for instance, it might arrive at 5pm. Work then starts on Tuesday, and if the dealer isn't busy with 6 other cars arriving with yours, might be ready for the valleters Wed am. Your car is then ready Wed pm or Thurs am at the earliest. Hope this answers your question? :) ← I was informed my car would be available for collection from Croydon on Tuesday 22 November. Sold my car last week, now told this morning that my IS 250 has not even arrived yet, even though they were expecting it last Friday! With all this work to do, it looks like a visit to the supermarket will be by taxi and three appointments cancelled. Has anyone else experienced this problem with deliveries before?

I'm guessing it should be around £500 cos that's how much it was when they offered it on the old IS for a while ← Quoted £360 + Vat for my new IS250

Well Mr Mole I could not resist the temptation to drive the IS350 as I'm currently in Houston. After the IS250 the 306 BHP feels awesome and it's just as well the traffic here is so dense at the moment or the State Troopers may arrange not to allow me back. I hope the drive hasn't put the knockers on my appreciation of the IS250 SE-L that I should be receiving early next month (and that's without thinking about the price difference)! The IS250 is also selling here in both rear wheel drive and AWD guises, but why does the interior trim differ from the UK or am I comparing an 'SE IS350' with an SE-L IS250, which is the only one I've got to see in the UK? I would have liked to try the 250 AWD but your equivalent here had by then worked out I wasn't about to place an order in the USA!! Just wish the 350 was coming to the UK....... ← [Me too. $Price US = £ UK perhaps? smilie

Yes, will have that fitted by the Croydon Lexus dealer for £360 + Vat

Hi. Is anyone aware if the IS250SE has a trip computer ie, average miles per gallon, miles left in tank, average speed etc? Found that useful in my last car.

Andrew - one question - compared to the C Class, how much smaller is the IS inside? I have an Audi A4 (2002/52) which I am thinking of trading in for the new IS (I would have bought the outgoing IS if it was lightly bigger and had better MPG in 2002)? I did testdrive the C Class and it is quite large inside, so it would be interesting to know how much smaller you foind the new IS. PS - one other point is that the old IS had a horrible hump in the centre of the rear seat, which made it uncomfortable for the occasional 5th passenger, which also put me off. Is this any better - does anyone know? ← Found the IS just as roomy in the front, may be marginally smaller, but not that you would notice, certainly smaller in the back. The IS is generally more comfy than the C class and the C class was great as far as I was concerned. Did not notice a hump in the rear seats. The front has lumber support, the seat is 8 way electrically adjustable so not too difficult to make yourself comfortable. Only a passenger in A4, but IS250 was more comfortable from that point of view.

Hi Steve Spent an enjoyable hour this afternoon, test driving an IS250SE Auto. I am currently an owner of a Mercedes C320 Elegance. Enjoyed the test drive so much I have ordered an IS250SE for delivery on 22 November. Cadoxton Slate and Oakham Leather, I hope everyone approves? Now for some comparisons: The IS250 cornered better, more responsive steering and was quieter. When accelerating hard it sounded better than the Merc and was very nearly as responsive. The seating was noteworthy as far as comfort was concermed, with additional adjustments available (although I always found the Merc more than ok). Driving on country roads was a thrill with the car going exactly where you pointed it. There was little or no role. On uneven roads you could call the suspension 'firm', however, the seat's design helped to cushion this well. Lumbar support was a bonus and something the Merc lacked. Tyre noise was not a real problem, although difficult to judge without getting up to motorway speed. Reading the Speedo was no problem, although having the mph and KPH both in white and numbers in a similar size did take some time to get used to. Tried the paddle-shift, preferred not to get involved, will have to get used to this! I found with the Merc that I hardly ever used the Tiptronic and I think the paddles will go the same way! The engine was as quiet as a mouse and the gearbox beautifully smooth. Thought about loading it further, but decided to just add the Lexus park assist as an extra. Could have bought cheaper elsewhere I suppose, but then.... If anyone can advise if I have done the right thing here? Certainly it is an issue with the IS250 learning where the rear bumper ends and a lamp post begins!! In all, the car felt better made, well put together all round, more of a driver’s car with limousine added on. Rewarding to drive and very comfortable to sit in. Always happy with my Merc, but this will make a nice change. Personally I found this a better car than the BMW 325, the BMW may have more grunt, but the IS250 delivered it in a more rewarding way. Staff at Lexus Croydon where very helpful and attentive, even though they were coping with an open day. They proved to be experts at extracting money painlessly! Should you buy one? Indeed you should. Andrew

Useful comments as I am test driving it myself tomorrow. Will let you know how I get on.

I have booked a test drive during the afternoon. Looking forward to it very much.

Hi Steve Good report, thanks for that. What are your comments concerning: 1) Unsettled ride both in town and on the motorway 2) Excessive tyre noise 3) steering lacks feel Cannot find any other negative comments apart from leg room in the back and yours concerning relection in rear window. Thanks Andrew