rayaans

45 minutes ago, Poslingford said:

The headlights on my 2018 vehicle appear to be totally inadequate, lacking brightness and penetration. I am assured by the dealership that my last MOT in September 2022 showed the lights to be working perfectly. They have offered to do a comprehensive check. In the meantime do any other members have a similar issue or, am I a sole voice in the wilderness? A recent journey of 30 miles on very dark country roads was simply dangerous. Observations gratefully received.

They're probably set too low which is common. 

The ride isnt massively better on the different trim levels to be honest.

It's one of the smoother cars in its class so if you're troubled by it you'll need to step up to something like a GS or E class size

I think its worth seeing the vehicle and seeing how it drives.

If the price is good i.e. £3-4k less than an equivalent car with Full lexus service history at a Lexus dealer it might be worth a punt. You won't get any serious long term damage with an oil change at 16k miles and also over 2 years if its only travelled 8k in that time.

For piece of mind you could get a Lexus service which would then give it 1 years Relax warranty

Chris knott brokers are extremely good and will beat your lowest quote provided you can give them a screenshot 

The Merc you got is probably the most basic one. The top spec ones are around £50-55k with the premium plus packages

4 hours ago, UX250h said:

I've got 2 scratches on one f-sport wheel. Chips away have said they can't paint it, "they will be shadow chrome effect on those which we can’t replicate unfortunately as there isn’t a paint formula for it. It’s usually a black base with chrome silver over the top which has to be done by eye so almost impossible to replicate a single alloy"

Anyone got any ideas on how/where to get this fixed....?

Yes they're speaking the truth

theres no official colour code so it does need doing by eye and it can be done quite well by a skilled technician

4 hours ago, iddective said:

Got a 2023 UX 250h and first driving impression is good. However, the radio/music is terrible. even worse than my 13 year old vw polo. Later found out that the front speakers (on both doors) do not play any bass sound while driving. It does work when I start the car/park the car/when navigation comes on. I have been changing all the settings for sound (tremor/bass/mid/location of sound) while someone driving but I couldn't get them to play any bass. It sounds exactly the same as you set the bass to -5 for the whole journey and all you hear is sound coming from the front dash. 

Any one has similar issues? or have I been stupid missing something in the settings? 

The sound quality is extremely dependent on what the source is. 

Radio doesnt sound great. USB seems to be the best especially at 320kbps. Spotify and Bluetooth audio seem to be quite poor in my opinion

I think theyve missed a trick not offering the f sport design pack on the 450h+ as that would be the best of both worlds

Itll be 3 points and a £100 fine. Might even get away with a speed awareness course

Its a relatively minor offense in the grand scheme of things and classes as a Band A speeding offence according to the sentencing guidelines. Most of these are handled by the local police team rather than going to court.

https://www.sentencingcouncil.org.uk/offences/magistrates-court/item/speeding-revised-2017/

You know why they do it though, and its simply because its a cash cow. It generates a lot of money for the council

These tyres are pretty much the best out there in summer, especially when temperature goes above 15 degrees

Unfortunately im still disappointed in them.

Ive had issues with slip even on on frost. 20 mins into a drive they're still not warm if temps are below 10 degrees. Ive had mild crabbing and they've sent me sideways on a roundabout a few times where traction control had to kick in.

Ive also found them struggling for traction when rolling at 40mph and trying to overtake. Theyre on a C-Class Merc with 240hp and only 400nm of torque so its not exactly massive power.

16 hours ago, Dazzle1983 said:

Thanks for your reply. Tbh I can't fault the service at Lexus Reading just strange as booked in three weeks in advance and asked for a car but was declined. Car is 22 plate and 6 months old which kinda made it worse experience. They did offer me to bring car back on warmer day to be checked but no point as rather leave there then go back and forward as I have to get a taxi back which ain't cheap. I'll be honest I just hope they find the issue so i can sort it. Just hope warranty does cover it as I will be going further with it if not as you don't expect that on brand new car. Its 1800 miles on clock. Maybe I should have been more forceful with courtesy car. 

The only thing I can think of is they dont have any available and making excuses.

I tend to book atleast 4-5 weeks in advance for a courtesy car.

I think the Jemca dealerships in general are rubbish. I tried to buy cars from them on more than one occasion with the sales staff being utterly clueless. Its a bit odd when you have more Lexus knowledge than they do and have to correct them frequently.

Ive never had an issue with getting courtesy cars for any kind of work / investigation

I don't think you can demand genuine parts. Best way to go about it is use a Lexus approved bodyshop and pay the extra excess if needed so you know they'll use genuine parts

It won't. Different mechanism of attachment altogether 

To be honest, with the way things are going I dont think the dealers will know exactly when the car will be coming.

Seems to be the norm now

49 minutes ago, Hadrian said:

Thanks for the replies. I didn't realize the NX was quite so thirsty. Especially after getting 50+ mpg from

our IS300h.

It is a heavier car with less power and aerodynamics of a brick in comparison to the IS so yes consumption will be increased. 

Having said that, 37-40mpg compared to 50mpg is basically £340 if counting a fuel price of £1.50/l and doing 10k miles per year which is not that much in the grand scheme of things

Yes ALA is well known

It looks to be the base version of the 450hL. The heated seat controls should be next to the P button as below. 

This image is from a 450hL with premium pack. As far as I can see on the used market, the facelift 450hL all seem to have the heated seat controls there if they have the premium pack, or are of Takumi / Premium Sport trim. 

I havent come across the base version on the used market.

3 hours ago, Spiderrog said:

Is the an ability to remote start the RX450h 22 year model remotely in order that when I go to my car it has been started and defrosted ready to go.

Is this available please

No its not available.

3 hours ago, Ash Lexus Noob said:

Hello fellow Lex owners,

I am taking on a Lexus IS300H 2015 model and will be requiring a front bumper with all the grills etc.

Just wondering if the IS250 front bumpers are the same and will it fit my EXCECUTIVE model?

The silly bonnet poppers have also popped up and just wondering if i can reset them back down.

thanks for your help.

If the bonnet poppers have gone off they need replacing and I think they are very expensive. 

The IS250 bumpers and grills are the same so will fit.

Heated seats are in front of the gear selector. They are automatic so the first press will put them on auto

The seats are different to the 3RX

I would assume the RX450hL has the easy entry removed, likely because of the third row - you cant physically fit a human in unless theyre tiny or the 2nd row seats are moved slightly forward. Of course, this would mean if the easy entry is on the back of the front seats would hit the 2nd row seats or crush the legs of whoever is sitting there.

The main difference between the Takumi and F-Sport exterior wise are the wheels, badges and the front bumper/grill

So Lexus Customer relations have replied and offered a £200 Lexus voucher to be used at any centre on the vehicle towards service, parts or goods. 

Theyve acknowledged there is an issue with the service activated warranty and it has been passed onto the warranty team to look into

20 minutes ago, Bluemarlin said:

Good luck. It would be nice if they were to honour the spirit of the agreement over the strict wording.

Yes it is taking the ***** a little bit. My car is actually registered on 14th January.  Its just had its 7th service at 52k miles and it doesnt take a rocket scientist to figure out its been serviced before its 7th birthday. 

In my view, theoretically they should have done the service and renewed the warranty before starting to look for problems which I feel would be a more logical approach

34 minutes ago, Spock66 said:

I'd suggest taking this up with Lexus UK, yes technically it's not covered but they may make a goodwill gesture even if not the full amount.

Ive sent an email to Lexus UK Customer Relations. We'll see what happens.

16 minutes ago, royoftherovers said:

So, was that replaced under the RELAX Warranty at no cost to you  ?

No it wasnt. Its covered under the warranty but the warranty had lapsed 5 days prior as my service was 5 days after I should have had it done apparently.