Morning
Having read your reply I think I will give the manager a ring today, I have had the car since march and I feel I've never been away from Lexus the amount of times I have been back their. it started with having a tracker fitted and when fitted the device did not work so had to go back the following week to get another one fitted, then found out the cd player did not work so had to wait a week to get a new one to find out Lexus had sent the wrong one, had to wait another week to get another one to only to find out when fitted the computer had crashed and would not reboot and when I got it back discovered scratches on the glove compartment door and the front panel of the cd panel not including the 3 times it been back for the metal clanging noise. I must say the Lexus staff have been fantastic to resolve the issues but I am falling out of love with this car which is a shame because it should be a great car .Ok enough of a moan back to the issues scratches to glove compartment door buffed out scratches to opaque panel still their and can only be seen in certain sunlight the service manager said they will replace it if I cant live with it but it involves putting in another full cd system as the panel does not come separate as for the metal clanging noise it is intermittent and a mechanic sat in the car and he heard it but changing the rack has had no effect. It only used to happen when reversing or driving off at an angle but wife informed me last night it happened while driving straight ahead I have had the car for about 8 weeks with two of those weeks being in the Lexus garage so at this moment in time at a cross roads regards unhappy Lexus owner :megaangry: