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Northern isf

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Posts posted by Northern isf

  1. 2 hours ago, rich1068 said:

    They're just letters. Same situation as parking on private land and some parking firm chases you. Nothing gets serious until after you've been to court and a judge rules against you. The letters like to mention your credit history and bailiffs but it's just scare tactics.

    Specific advice above notwithstanding, I agree.

    That's the kind of advise I was looking for !

  2. 45 minutes ago, DAN@ADRIAN FLUX said:

    Hi.

    I'm sorry to hear about the the issues that you are having with ourselves. I'd be more than happy to take a look into this tomorrow when I'm back in the office to see if we can shed some light on what exactly has been going on.

    Regards.

    Dan.

    Ok that'll be great, I've already sent a few emails off and I'm waiting on a reply,

    I thought I'd resolved it in January but instead it seems a new debt collection agency has been given the job. I disputed the claim because the simple fact is I've not been involved in any accident. 

  3. 57 minutes ago, Womble72 said:

    Dan, ALL and I mean ALL calls are recorded and have to be by law, no court would rule in their favour if they have erased the conversation, all conversation are kept for a minimum of 5 years for reasons of this nature. Sounds more like an insurance scam from a third party and it’s easier for them to just pass it on to you rather than deal with it themselves.....all insurance companies are charlatans and lower than pond scum! Good luck mate 🤞🏻  

    I've got the email certificate off them which shows when I cancelled I'm thinking it's probably like you say a fraudulent claim could even be another business up my end wanting to cause trouble as I've had a bit of bother from rival limo companies. Just hope it doesn't affect my insurance renewal as I've got another company that depends on it also 😕

  4. 4 minutes ago, Bluesman said:

    What a mess. Hopefully, to give you some peace of mind, Bailiffs can only be instructed by a court, I haven't seen any mention of a court summons being issued at any point then Bailiffs cannot knock on your door.

    It would be in your favour if it did go too court as you could then show the court all your evidence after which the judge has found in your favour AF will end up with all the expenses and any damages the court may feel you should be paid for damages caused by stress and worry caused by them.  

    No court summons as of yet but it will be messing my credit rating up I'm guessing, to be honest I'm willing to let it get to a more serious stage as I'd welcome court as it's caused me a lot of stress so no point stopping now especially with how fast they got debt collectors involved before I even managed to contact them because I was away in the middle of Scotland for two weeks with no internet or phone signal ( my choice it's how I unwind on a break as I'm constantly emailing and on the phone when I'm working) not a surprise really were just walking cash machines to these companies.

  5. 10 hours ago, Thedempsey said:

    Of course, I can't see how they are challenging this unless the offence suposedely took place while the vehicle was insured. But if it was definately after cancellation, and the DVLA had a different owner, well, it's a bit silly.

    Well seeing as they emailed me in November saying they've cancelled my policy I'm not sure what's been going on! You can see the date I cancelled above so to email me half way through November saying they've cancelled my policy due to an incident it's just confusing to say the least.

    And the car was sold on by then i reckon it's different companies getting there wires crossed.

  6. Customer Ref No: 373317286/13
    Mr Wayne 
    Ackworth
    W Yorkshire
    WF7 
    Date: 18/07/2018
    Dear Mr 
    Following the cancellation of your policy we can confirm there is now an 
    outstanding balance on your account of £59.16
    To avoid delay, if we do not hear from you before 25/07/2018 to arrange payment, 
    we will assume that you wish to pay using the card held on file, and we will arrange 
    for this payment to be taken automatically. For your reference, we will use the card 
    ending in ************6507.
    Road Traffic Act 1988
    Motor Insurance policy Number 37190923
    Policyholder’s name Mr Wayne
    Vehicle registration number FE03 OKL
    We confirm that the policy to which the certificate relates has ceased to have 
    effect.
    Notes
    This letter confirms that your policy is cancelled. It will be deleted from the Motor 
    Insurance Database which is used by the police to enforce the law on insurance 
    and if you use your vehicle without a valid policy, you will be committing an 
    offence.
    Yours sincerely
    Jenna Pell
    policy Summary
    Registration/Chassis No.
    FE03 OKL
    Insurance Company
    ERS
    policy Number
    37190923
    Adrian Flux Insurance Services
    East Winch Hall. East Winch, King's Lynn,
    PE32 1HN
    Contact
    Weekdays 9:00am - 5:30pm
    Saturday 9:00am - 1:00pm
    t: 0344 381 6502
    f:
    e: contact-us@adrianflux.co.uk
    w: www.adrianflux.co.uk

    This is the cancellation email I got I've edited my address and full name so I think that's proof enough Id have thought.

  7. 1 minute ago, Thedempsey said:

    If you have confirmation that the policy was cancelled then it's job done. Send them a copy and tell them you want to raise a formal complaint, they'll have to log it and formally respond within set timescales. If you are no longer a customer then they have no legitimate reason to be contacting you under those circumstances, which is a different regulation entirely (consent and gdpr). You'll be fine, send them evidence and it should get sorted pretty quickly.

    I've already done this and told them to check the phone calls when I cancelled it as they state it's recorded but to no avail! I can show bank statements too which clearly shows when the payments stopped.

    I think the problem is they've paid out to someone who's blamed my company and I didnt correspond quick enough so they've paid out now there wanting that capital back.

  8. 19 minutes ago, Thedempsey said:

    Adrian flux are a broker aren't they? I've had very good experiences with them with performance cars but sounds like you've had a bad run in! 

    As per Steve's comment definately contact the fos, insurance companies have a very specific set of rules they need to follow which is binding in law through an act of parliament. I work in the regulated space. All companies have a duty to act with integrity (a leading principle) and treat customers fairly. The fos are typically pro consumer if the right facts are presented to them. 

    Similarly, all debt collection agencies are regulated under the FCA, they have to follow the same rules on redress (dealing with a complaint), they may now "own the debt" if it's been written off by Adrian flux and sold. So threatening you with bailiffs may not be the decision of the flux boys at all 

    Good luck anyway 👍 I'm sure common sense will prevail, you'll probably get some cash back too.

     

    Demps

    They've had no cash from me and they certainly won't be, bit surprised really as they were very helpful at first good phone communication etc,  I did get one email announcing the claim but that was on my birthday and I went away for three weeks I've got the email saved as proof they sent it on my birthday I leave all electronic devices at home when I go away to unwind and explained this to them but by then if was too late they'd already payed the accusing party, i just dont understand how they can do this five month after I've cancelled the policy

  9. 9 minutes ago, steve2006 said:

    It sounds like they never actually cancelled the policy, ask them for copies of all the related paperwork and get hold of your bank/credit card statements for the period you paid the £200.00.

    Did you receive any confirmation of the cancellation?

    It may be worth contacting the FOS.

    https://www.financial-ombudsman.org.uk/publications/technical_notes/cancelling-renewing-car-insurance-case-studies.html

    It would appear they are based in Kings Lynn so a bit of a trek from Yorkshire.

    I've got emails confirming the cancellation, I can do king's Lynn in two hours think I'll make an appointment with someone as I hate email tennis and I'm definitely not a phone conversation lover with someone talking to me like I was born yesterday,I'm just really really angry with threatening letters why haven't they contacted me before paying out this other so called party! 

  10. After a bit of advice really its a bit of long read so you've been warned and I'm sorry for boring anyone reading but I'd like to hear from anyone who may have used them.

    Right the story begins, I've got a limousine company and had a lincoln town car on a policy covered by Adrian flux under myself and an employee all was going well untill I saw another newer Lincoln up for sale with lower miles better spec etc, went and made a deal and brought the car home. Rang Adrian flux and wanted to cancel the policy because I'd also found a cheaper quote for my business they weren't happy and was quoting ridiculous sums but I declined to pay and came to an agreement to pay I think it was £200 to end the policy

    This is were it gets strange, approximately five months after I cancelled and paid my policy up I get an email saying we've now cancelled your policy and can I get in touch with them regarding a claim so I did and was told I'd drove into a parked car I said it's impossible as the car is no longer in my possession and id cancelled the policy five months earlier! They were insistent I pay and got a debt collection agency involved I've repeatedly asked for evidence and were this so called incidents happend but it falls on deaf ears. I've got a lot of emails of proof of correspondence and I defeated one debt company when I explained my situation and told them to get in touch with Adrian flux regarding this matter, anyway there's more! Six months after the last debt company subdued I'm getting contact from another ( would you believe it!) So I'm stuck as what to do next I'm thinking legal action my lawyer is more than willing but it's going to be a cost more than their wanting which is £750, so my question is what would you do? Any help will be very much appreciated. Right now I'm googling Adrian flux to see were the main office is as I'd quite like to have a face to face with the person who thinks it's acceptable to threaten me with bailiffs!

  11. Was doing a bit of work the other day and my mates drill ran out of juice I offered to charge it up for him as I needed to restock on something but he kindly refused!  Probably for the best🙂

    1 hour ago, gb1600e said:

    Step away from the battery Wayne, Step away! No really, Step Away.

     

  12. A cars worth whatever someone's willing to pay and with the ISF being a rare car it would actually appeal to people who are researching them and like to modify, I know if this was on the market before I bought mine I'd snap it up as before I bought mine I researched everything including what modifications could be done. 

    55 minutes ago, Stuno1 said:

    With cars like this modifications are a sunk cost not reflected on the appreciation of the car.

    But yet you can find highly modified supras skylines infact most Jap stuff with a bit of a following and it does make the car more valuable than a stock example, so why would this be any different at all yes they may take time to sell but they do sell I'm talking from experience several plus times. An example of such car

    https://www.ebay.co.uk/itm/Nissan-Skyline-R34-GTR/264056141141?hash=item3d7af8f555:g:bYIAAOSwtKlb-AJi

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