m4rkw

Gold Member
  • Content Count

    381
  • Joined

  • Last visited

  • Days Won

    5

m4rkw last won the day on June 24

m4rkw had the most liked content!

Community Reputation

123 Excellent

About m4rkw

  • Rank
    Advanced Member

Profile Information

  • First Name
    Mark
  • Lexus Model
    RX-300
  • Year of Lexus
    2006
  • UK/Ireland Location
    Surrey

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. http://www.agcoauto.com/content/news/p2_articleid/298 How high up is the transmission vent?
  2. I checked the transmission fluid and it doesn’t look milky so hopefully i’m ok.
  3. The other day I was running an errand through Croydon and there were some flooded roads, I'd guess maybe 4-5 inches of water or so in some places. I didn't have much choice but to drive through it slowly. I can live with the wheel bearings going out at some point but how severe is the risk of transmission damage? I'm hoping that an RX is high enough that the risk is minimal.
  4. Depends what you're having done. Their £3 bulb change has been a bargain for me many times when I couldn't figure out how to do it myself.
  5. The bank transaction won't have a time recorded against it, just a date. So might be hard to defend when you can't easily prove that the money was sent before they sent that other email.
  6. @jpower Congrats! I would also push to a written apology for them setting out the facts of what occurred. Beware of agreeing to anything containing the words "full and final settlement" or similar. I know it's unlikely that the compressor may fail as a result, but you want to make sure you've not given your rights away if it happens.
  7. Fair enough, and good on you. Might be worth pointing Halfords at this thread and asking them if they want it permanently etched into the internet record that they did this and refused to resolve it. I would write a formal complaint letter to their head office rather than trying to get it resolved in the store.
  8. @jpower Since the dealer had the work done on your behalf you may have better luck just making it their problem, tell them you want it sorted properly with paperwork to prove it was done or you'll reject the car. I suspect if you go down this path what will end up happening is they'll take the hit of you rejecting the car and then simply sell it on to someone else without telling them the AC system has been contaminated. Not great for whoever ends up buying it but at least you'll get your money back.
  9. Just wow. Effectively vandalised a car under the pretence of work and now disclaiming any responsibility. I think I'm going to stop shopping at Halfords, discount or no discount.
  10. How? How will this £7 spray help this guy determine whether his entire AC system needs to be replaced or in fact doesn't? Please enlighten us.
  11. I wouldn't drive it. Have it towed to the place that will do the work, add that to Halfords bill.
  12. FWIW if the quote is for the same piece of work I would trust an independent specialist with a good reputation more than any dealership.
  13. @jpower how long have you had the car? If it's less than 30 days it might be easier to just give it back to the dealer and demand a refund and leave them to deal with it. Even if it's after 30 days you may still be able to do this - https://www.carbuyer.co.uk/tips-and-advice/your-new-car-rights
  14. Is it possible to know with certainty whether it's been damaged or not? If not I would argue with Halfords that they should replace it.