Disgruntled and grumpy

Has it arrived yet. I ordered exactly the same on 4th November. Now on boat despite being told that it would be here in march.

I ordered my nx on 4th November 2021 with an expectation of march 2022 delivery. Despite complaints to which I got no response from Lexus UK. (Branch did their best but embarrassed at Lexus uk and Japan lack of information), it has now finally been built and is on the ship with expected delivery late November. I think they are now erring on the cautious side.

I ordered an no 350h on 6th November 2021 . I was told Lexus don’t let customers down and always err on the cautious side. They stated that it was unlikely to be here beginning of march 22 but definitely by April. In march I contacted the branch for an update to be told that my car was one of 121 cars that missed that group so to expect it in July. Now told that it missed the next batch too and not coming before September. How can that be? Branch have washed their hands of it and sent my emails to customer service. Fantastic service. For a company with a one hundred year plan, they don’t seem to know their backsides from their Lexus logo shaped elbows. If I could get an alternative elsewhere I definitely would. It’s time we started seriously complaining instead of sitting here grumbling. Badger the top brass every day.