I agree Lexus/Toyota need to act and fast. I recently had a attemped theft of my 2023 Lexus ES (will be footing the bill for damage out of my own pocket). I have no idea if the 2023 ES has encrypted can-bus or not, and the thief does not know either. This will result in owners of all cars having insurance premiums needless be increased. Being a new owner of a Lexus branded car I am disapointed in how this is being handled, but then I don't think Lexus is that good at customer care based on my initial purchase experience after delivery. I chose this brand as I thought they had a good reputation, oh how wrong I have been.
All companies experience problems of some kind, the true test is how they sort to these problems. History shows that companies that fail their customers don't last long.
Maybe their slogan can be "Buy a Lexus , the worst financial decision of your life"