Mine has been into Lexus Manchester a couple of times, I had a siezed rear caliper changed & they changed both sets of rear pads at cost (£45) bill was £395 though ... lol ... the annoying thing was they wouldn't give me a courtesy car,
I took it in again a few weeks ago for the timing belt, an essentials service & had 2 tyres changed for £665 and again struggled to get a courtesy car off them, they did give me a Ct 200 after a few awkward silences though & I got a present when I got home!...
I found a 10" screwdriver jammed next to my front brake shield (rattled all the way home) oh & I had to relearn all my windows, seats sunroof etc etc ... I got a hybrid health check done foc while it was there ...
There was an offer leaflet in my folder for 24 mth warranty for the price of 12 mth, £995 for the Rx (car has to be under 10 yrs & 140k though) if it's any good to anyone ... It's probably the only warranty I would have if I were to partake ...
Didn't think much of the Ct 200h either ...