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wharfhouse

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Everything posted by wharfhouse

  1. Have a look where it latches at the front - it sits slightly raised when closed (if you apply a bit of pressure it moves down and springs back up again by like a 1mm) and the plastic around the latch can then rattle plastic on plastic if slight pressure is applied (which would stop with more pressure) - on mine there is some of the anti-rattle tape (you can buy it in the usual online places) at the points that touch when pressure is applied. If yours is missing this then apply some. Anti-rattle tape is always useful to keep in anyway as where plastic meets plastic there is always a chance of rattles/squeaks, though generally Lexus are good at eliminating those.
  2. Good to hear your mileage - I can see mine doing another 100k miles now. Wonder if your bonnet latch was same problem as mine. My bonnet stopped latching properly and as it was in for a 140k service I asked Lexus to take a look and they replaced the large spring in the bonnet latch - all been good since.
  3. Sorry I don't have the costs as it was done under extended warranty so at no cost to me. You can check many parts prices though at Lexus Part Direct.
  4. Nothing major and now at 142K miles. New front wheel bearings needed at 80K miles the biggest issue so far. Windscreen washer sensor and bonnet latch spring the only other items that have needed replacing.
  5. Finding something that the parking company think they may lose on may probably get them to drop the case as they certainly won't want to create case law against them as others can then use that to win in future. Their whole model seems to have been to spend money to get case law that plugs anything that the public could use and then just leverage that in the small claims court which at that point makes it relatively cheap for them as they can just employ cheap legal people in a case. Given what they actually can claim for winning it certainly doesn't pay for decent legal representation...! And why they sometimes do screw up. Hope you have something that will stick.
  6. Be very careful what you believe on the Internet as the information is often out of date. Yes it's not the same as a council one (which is a fine and not a contract dispute) but Section 4 of the Protection of Freedoms Act 2012 gives private parking companies the legal right to pursue the registered vehicle owner for the charge if they don't name the driver. This was all part of the "deal" the government did with private parking companies to stop them clamping cars. Of course they have to do this through the small claims court but precedence has again already been set. As I mentioned previously everything is stacked in favour of the parking companies and they have flushed all of these ideas in case law and so it's incredibly hard to find any loophole now unless you can prove something like the signage was inadequate / unreasonable. I went through a lot of ideas and Internet trawling when trying to decide whether to fight one of mine. I really hope that you do win if you have your day in court - I've heard that they often use "cheap" legal people who sometimes screw up in court - there's also a chance that the parking company will call it off close to the time. If you follow through then hope you can keep us all updated. Good luck.
  7. I clean them with neat windscreen washer fluid when they start streaking - usually lifts a lot of dirt off and they are fine again for a few months. I find the wiper blades (Lexus/Toyota ones on my Lexus and Toyota cars) usually last over 3 years and I tend to change then even though they are probably still working reasonably well still.
  8. I don't know prices in Ireland - in the UK there is fixed price servicing (listed on the Lexus website) for interim and main services that include everything that needs doing at each service according to the schedule - other jobs outside of that would be priced by the dealer - I think you'd have to check with your dealer in Ireland how they operate. There are others in the forum from Ireland so they will hopefully let you know. The 40k miles evct oil change is only for extreme use - normal road use in our part of the world (although towing eg a caravan regularly would also qualify as extreme I think) is classed as lifetime fill. Concensus about changing oil (if you disagree with Lexus about lifetime fill) is that it's best to start changing it from around 60k miles. If you don't do that then changing it after a high number of miles (like 150k miles) may actually cause problems when all was fine beforehand (unless you were experiencing problems anyway, then worth a try). Although that advice tends to apply to traditional b auto boxes with lifetime fill - the ecvt is very different to a traditional auto box and so no one really knows whether Lexus is right or wrong - if an ecvt fails at eg 300k miles is it lack of an oil change or would it have failed anyway due to other reasons? There have been some threads on here from those who have changed the oil though and it seemed reasonably straightforward.
  9. I have mine always set to auto - generally temperature of 20C in summer and 22C in winter. I do a lot of long journeys and never had a problem - the car maintains what I set it at for the whole journey and I finish with it feeling the same temperature as when I start after the cabin is up to heat). However I do notice that every so often on a long journey the car will for a few minutes circulate slightly cooler air - I thought that this might be some sort of process freshening the air in the car as it soon reverts back to what it was. I don't touch anything when this happens and the system then continues to maintain the set temperature after that.
  10. If it's only had 3x services in 7 years then although the mileage is below the 10k per year it should still have had a service every year if doing less than 10k miles per year. That aside if it's only had 3 services then the next service should be a major service as they alternate starting with a minor service. At your mileage / age though there is no additional items that are needed. First major addition is spark plugs at 60k miles (whatever that is in km). Brake fluid should be done every two years (not by milage). The ecvt transmission is lifetime fill so officially no need to change it. Some have persuaded Lexus to change it (they are reluctant) but others including me haven't touched it (my car is currently at 142k miles and all is as smooth as ever). Rear differential oil does need changing - IIRC it's supposed to be every 20k miles. As your car was serviced by Toyota (rather then Lexus) depends whether they followed the Lexus service schedule or not. Next additional item after spark plugs is coolant at 100k miles (though Lexus tested mine at 100k miles and declared it still in good condition and said didn't need changing (and I had offered to pay for it to be changed) so I will ask them to change it at 150k miles along with the inverter coolant as my car will be 10 years old then. Not sure whether it's the same in Ireland, but if the car is serviced by Lexus on schedule (10k miles or 12 months whichever comes first) you get the extended (Relax) warranty following the service until the next scheduled service - so if Lexus does yours this time that should then kick in. So long as the car is then serviced on schedule from there on the extended warranty can be maintained until the car is 10 years old (or 100k miles if that comes first). Also the hybrid healthcheck is done at each service which warranties the hybrid battery for another 12 months / 10k miles (whichever comes first) - this can also be done by Lexus for a separate fee if you have the car serviced by an independent. Doing the hybrid healthcheck on time (every 12 months or 10k miles whichever comes first) either by having the car serviced by Lexus or paying separately means the hybrid battery warranty can be continued for 15 years (with no upper limit on mileage). Apologies for quoting everything in miles but converting to km will show roughly what is needed when.
  11. Yes - exactly this - POPLA / IAS were created by the parking companies and simply look at the most basic of facts and go by the exact T&Cs of the "contract" with no thought given to the real life circumstances and they cannot adjudicate on a sensible outcome for both parties - it's black and white. The only recourse after the that is to allow it to go to the small claims court. However even that is hard to win (assuming the company follow though) as you are still fighting the terms as written in the "contract" and a lot of case law where judges have ruled in the parking companies favour already - it is all very one sided and in real world business the parties can usually find some sort of mutual ground for a settlement - but with the parking companies they simply abuse the system for their own ends with no concept of a settlement even when you offer what most businesses would consider reasonable.
  12. Yes, IAS and POPLA are two bodies created by the parking companies to try and "show" they have an appeal process. I've dealt with POPLA and found that all they are interested in is did the parking company comply with the guidelines for signage and that's about it. Anything outside of that (such as mitigating circumstances or fair practice) they aren't remotely interested in. I doubt case law will sway them at this stage as the parking company will have uploaded an "evidence" pack they use for all challenges and IAS will simply tick the box that they have followed guidelines and reject the appeal. I hope you get a different result but it will probably mean seeing it though the process of potentially small claims court to properly argue your case. Do keep up all updated and good luck with it. I think most people in the country have had it to the back teeth with these money grabbing companies that show no interest in actual circumstances but make a living off the penalty charge notices (wouldn't surprise me if their business model runs at a big loss if they didn't issue any PCNs).
  13. Yes, just was thinking as it must transmit the cars GPS position whether this could be used for recovery purposes?
  14. I wonder if the telematics are because the insurance company could then potentially track down the car if it was stolen?
  15. Just a thought -have you had a windscreen changed lately - I had a leak after a change of windscreen into the passenger footwell - took me a number of weeks to work out what it was - water was coming from the top of the windscreen and down the edge of the dash and dripping into the footwell.
  16. We use a dog hammock for our Cocker Spaniel in my IS 300h - this covers the whole back seat (it's waterproof and very tear resistant). It has a restraint that fixes to his harness (shouldn't connect it to a collar though) and plugs into the seat belt fitting so he can't get to the front of the car or out until we release him. Do a search on Amazon etc for car dog hammock and see if this would be an alternative.
  17. Sorry to hear about the funeral - it's often at times of great stress that we get ripped off like this - I've been there myself - hope you can move on from this now it's paid and you at least had the reduced rate which at a minimum was small positive in the outcome.
  18. Do you think they care though...? They are raking it in and don't give a s**to about the pain they cause anyone else. In a few years they will be off with their money and disappear from view before the government finally get around to maybe making a change!
  19. I've had a conversation with my local MP too (conservative party) - she says all the right words and I believe that she actually supports change being brought in - but when it comes to central government (of any colour) actually acting I don't hold out much hope...!
  20. Yes I'd thought of that one too but i was 15 minutes over the paid for time apparently otherwise I'd have argued the 10 minutes with POPLA as that's part of their "code of practice" for what it's worth. Basically unless you can prove they have done something wrong with the signage or you can prove you should have exemption in their "code of practice" they have plugged all the holes that people used to use in the past with case law (kept beating up the judiciary on a case by case basis until they got the case law that they now rely on in small claims court for all subsequent claims) and so the only way they can really be now challenged to show reasonable behaviour is by the government changing how they must operate. But we know that's not going to happen any time soon!
  21. I've been through Companies House to try and identify some of them - they run everything through multiple holding companies and so takes some tracing - probably don't pay any UK tax on their ill gotten gains... Although you can get to a name there are of course no personal addresses in the Companies House records - just their admin addresses which are next to useless as you know any contact through there will be just be filed in the bin...
  22. Yes - I looked into a lot of this when I was going to take a stand against my charge - I'd paid £10 for parking on returning to my car thinking it was all good to be told on the parking charge I'd done something wrong at the machine and should have paid £15 as I was 15 minutes longer than the £10 covered (this was in London). It was camera controlled parking and I put the number plate in the machine before leaving but the interface was so unintuitive I really don't know what I did wrong and would have paid £15 if that is what it would have told me to pay (which it must have known as it had my entry time and the time I was paying...) - like you were saying my point was I would be happy to pay something but the charge was excessive for a simple mistake - but when I looked into it all they have so much case law on their side due to judges giving in to their demands the chances of reducing the amount through the small claims court was negligible and so in the end after a few months of arguing I paid the reduced offer of £60. Maybe they would have taken less but I'd other things to deal with at the time. IMO the government needs to regulate this all properly as it's just licences to fleece motorists at the moment with no attempt at reasonable behaviour and the parking companies just out to maximise profits regardless of reasons or problems they are causing for what are often genuine mistakes. But we know that's not happening after the government's last climb down...
  23. The problem is that previous cases have upheld the parking companies claims on admin costs and so in new cases they quote those previous cases. Now there is of course always the chance that you might be able to get a different judge to rule differently but with numerous cases already upholding their admin claim it's an uphill battle...!
  24. Yes - once again we are let down by our government who fail to legislate appropriately for what impacts the majority of citizens allowing a few to gouge the many...
  25. AFAIK from other cases I've looked into the problem with this is that they claim admin in dealing with the non-display of the ticket which just happens to be £100. They have precedents that courts have agreed with them (that £100 is a fair amount) and so although you may win in principle (you paid them) as you still broke the signage T&Cs (not displaying a ticket) they still get their £100...
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