Lex i know how you feel mate,
Took my IS200 in for a minor repair at the Cardiff dealership, as i was strapped for time didnt bother taking off my lovely unmarked, unblemished 19'' alloys and dropped the car off on the Thursday
Firstly i was unable to get a courtesy car although they had my car for 48hrs, which really pi**ed me off, :tsktsk: , and then ........ when i do go to collect my car i find that some total :tsktsk: idot had decided to use my wheels as a parking sensor trashing it into the kerb causing a lovely 4inch scrape along the drivers side and rear drivers side wheel!!!!! :shutit: :shutit: :shutit:
To add insult to injury the service manager even argued with me saying i had damaged the wheel, which i informed him was pretty hard seeing he still had the keys and the car hadnt moved ..... I felt like Jackie Chan'ing his *****
Anyways after speaking with the dealership manager i have finally got them to agree to paying for the wheel to fully restored by a company in Exeter, think they called Prestige Wheel