Steering wheel off centre after wheel alignment! explanation
Equipment: basic alignment is "linear and can only generate an overall figure, this will not tell the opperator which wheel needs the adjustment.
Design: the front wheels are linked through pivital points that allow "steering", once in motion the tyres will want to be in a position of least resistance and symmetrical, if the alignment has been adjusted on one side, or the wrong side the adjustment will be shared once the car is in motion, this will off set the steering rack and leave the steering wheel off centre
Training: Wheel alignment within fast fit is considered as "simple", and to be true the actual adjustment is, but, the method is two pages long ending with "now" set the alignment, most go straight to the "now"
Research: I have worked in the same company for 24 years so and i have seen people come and go, with some i have stayed in contact, so for my site i did some research with these people still within fast fit, my questions were...
1: How many customers asked for wheel alignment because the steering wheel is off centre:
2: How many complaints do you get after a wheel alignment has been done
3: How do you solve the complaint
Answer
1: "Very" few
2: "About" 15% !!!!
3: Use a more experienced fitter or full geometry
Be warned.......