Steven C

It's too complicated to explain on here and if you are not in the UK I'm not sure if it's the same way in another country. But you could try following these details from Lexus. https://www.lexus.co.uk/content/dam/lexus/nmsc/united-kingdom/owners/about-your-lexus/lexus-link/pdfs/Activation-Guide-MM21-Lexus-Link-Pro.pdf

If I get in my ES without my phone then it thinks I'm a Guest so I guess won't register any trips. I would think you need to add your wife as a second driver and use her phone to register the account on the multimedia screen.

Did a complete reset and kept getting the T&C's coming up. What you have to do to stop it is after agreeing you have go back to the screen and reconnect to your account again and then it will go away. Even though you have connected the first time to the account it has to be done again after agreeing the T&C's . Not seen if it records the trips yet as been nowhere. What a bloody nightmare this is. Never had this trouble with car apps before.

Not tried that. I will have to give it a go as I still see no trips since 14th Feb.

I think it lasts over the three year warranty. Probable charge after that.

Mine has not been showing any trips since Feb 14th. Not showing on their website either. They have really broken it this time. Why must these Lexus app geeks fiddle with something that was working.

Yes I did the update and now have the same. Complained to Lexus and they say the app team can't answer the phone as they have done an update and it clearly has buggered everything up.

Insurance for anything has always been a postcode lottery. Cars being the worst hit.

I tried using the + and gave up. Just use the standard Lexus Link which works fine for me.

A friend of mine just received tickets from Hackey council & TFL by someone who has cloned his plates. He had recently sold it on FB Marketplace.

45 mile round trip on A & B roads.

ES mpg is amazing. Took this pic after a run on a warm day using ECO mode.

Yes its very odd why there are two. The + has only had 1k downloads but the non + version has had 100k.

I am using the Lexus Link app not the Lexus Link +. There are two for some reason. I think you are using the wrong one. Try the Lexus Link not the + version. Mine is on an android phone.

I think you need to logon to the main Lexus website and activate some options. That's what I did. Not sure if you can do this on the app.