Does yours Squeak ??

[fourbanks]

50 minutes ago, Starlight said:

Lexus Gatwick 

I'm afraid I get shocking service, they don't like me as i reported to the chief executive of continual bad service all round and upset everyone with staff leaving 

that was a good thing at the time and have not been back yet as the manger and service manager still remain in place. If i won't a quiet life, i'd send them all home 

Tim, the lead in the servicing of the cars thou is very good and I guess you dealt with him 

[loknx]

thanks @Starlight 🙂

[Starlight]

On 2/28/2023 at 7:30 PM, fourbanks said:

I'm afraid I get shocking service, they don't like me as i reported to the chief executive of continual bad service all round and upset everyone with staff leaving 

that was a good thing at the time and have not been back yet as the manger and service manager still remain in place. If i won't a quiet life, i'd send them all home 

Tim, the lead in the servicing of the cars thou is very good and I guess you dealt with him 

As far as I know, most of the staff were replaced. The lead technician is Andy and so far, has been very considerate. The service/booking team is the weakest link so far but if you get past them, the rest, I have found no reason to complain, yet.

[Starlight]

1 minute ago, Starlight said:

As far as I know, most of the staff were replaced. The lead technician is Andy and so far, has been very considerate. The service/booking team is the weakest link so far but if you get past them, the rest, I have found no reason to complain, yet.

Recently, I had a nail puncture in one of my tyres. Being run flat and having tyre and wheel cover, I called the service/booking team and the lovely lady I got on the phone gave me an appointment in three weeks time and just could not understand how unreasonable she sounded, asking me if I can pump the tyre. But on firm education of running a flat tyre for 3 weeks, I was put through Andy who got me in on the same day and tyre sorted. 

[fourbanks]

8 minutes ago, Starlight said:

Recently, I had a nail puncture in one of my tyres. Being run flat and having tyre and wheel cover, I called the service/booking team and the lovely lady I got on the phone gave me an appointment in three weeks time and just could not understand how unreasonable she sounded, asking me if I can pump the tyre. But on firm education of running a flat tyre for 3 weeks, I was put through Andy who got me in on the same day and tyre sorted. 

Thanks for the update, Justin