hprice1099
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Everything posted by hprice1099
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I totally agree, I would be fuming also. I'm playing devils advocate with what I'm saying and what the said garage say, with a boot not closing I agree that is something that must be fixed. With the panels being out I'd imagine they won't do anything, they will just say its an acceptable repair. Even though I personally totally disagree with it. If they don't fix any of it I would be seeking legal advice and taking them to the small claims court, after a full review from Lexus as to the issues :)
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The only way he would be entitled to a refund if the car has been in an accident that has been recorded (cat d etc) and not been disclosed, car dealerships are not legally obliged to disclose any repairs etc unless you ask, even then they may still not know the full history of the car. If there really are issues that need to be addressed you need to get a full inspection done like GSLVS says, but take in mind your still not entitled to a refund only a repair if its deemed not as described. The garage is within there rights to say you test drove and inspected the car and where happy with it, the only way around this its its not fit for purpose. For example it keeps on breaking down etc lol If its a Lexus dealership you need to take the car to them and complain about the poor workmanship, you have a 30 day exchange period also with Lexus. Good luck
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I think everyone needs to chill and look at the bigger picture, every dealer has a margin of £££ to make each month which covers servicing. After I little research and approaching different dealers you can get them to negotiate the price of a service plan and extended warranty plan. I was offered the 24 month extended warranty for £895 for my GS, almost all other dealers reduced it to £995. The service plan I have in place as below, I pay monthly for this but I had the choice to pay the total in full. 50k service £275.00 plan £179 60k service £675.00 inc spark plugs plan £369 70k service £275.00 plan £179 £1225 minus £727 plan Saving £498.00 Be cheeky and ask for a discount
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Thanks for the interesting read, good to know. They told me they would replace both callipers, even though only one is seized. I assumed it was standard lol Yes I would never buy disks of eBay, I've got a very expensive habit of sticking with dealers and paying out :( :( I might look into an indy to do the job :)
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Afternoon guys, Just need some advice on a service I've had done today at my local Lexus service garage, the car is a 61 plate and only covered 27k miles. It went in for MOT, intermediate service and to investigate a squeaking noise from the brakes. First of all I was told the near side calliper has seized (this is covered under warranty), I was also told the cause of the squeaking was scored brake disks. Does anyone know the cause of this?? I was told the pads are fine but all will need replacing (eventually), the front discs are worn 70% and the rear 30%. I'm assuming thats because of RWD? I'm guessing the main question is why the disks are scored and is it covered under warranty? Cheers Howard
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Service/Warranty plan or not??
hprice1099 replied to hprice1099's topic in Lexus General Discussions
Thanks, it's a 61 plate. 5 years old in December 👍 -
Hi Guys, Just looking for some advice on a service plan from Lexus or elsewhere, my local Lexus had done a decent offer for a service plan. They have reduced the full Lexus service to £797, this includes 2 minor and one major. This is the same price as the Lexus Essential service. Also been offered the 2 year warranty for £895 for my GS450h. My issue is do I need to service the car at Lexus to keep the warranty in tack? It states at the end 'approved Lexus dealership or service point'. What is a service point? http://www.halfordsautocentres.com/advice/servicing-advice/lexus-service Thanks Guys
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Please don't waste your money buying from Lexus, get a quote from car2cover, ALA, Frank Pickels etc You'll save a fortune 👍👍