Soooo: my IS has been in the body shop for the last 2 weeks, just got her back today. There was a LOT of work needed doing: the bonnet had a nasty deep scratch on it that had been sprayed VERY badly by previous owner; there were some rust spots on the roof by the windscreen; driver side front wing had had a dent on the arch that needed re-shaping and spraying; plus it needed an all-over going over due to scratches here and there from car parks etc. Also I had a TRD front lip, TTE rear lip and spoiler that needed spraying and fitting.
After reading LOTS of body shop horror stories I tried to research and shop around as much as possible, but even then you can never be sure until you pick her up.
Anyway - the place I went to have done an amazing job! They really understood that I wanted the job done properly and went the extra mile to ensure I got it. When I picked her up they even showed me CCTV of their workshop to show that in the end they stripped down the bonnet and both wings - and priming them twice to make sure the result was good enough. All this and a courtesy car too, and a full valet INCLUDING engine bay steam clean!!!! Oh, and I got some new number plates thrown in cos the old ones were looking manky and they even made sure it was the correct US size rear plate!
I can now recomend the place to all (the owner even owns an IS so they know about them) in fact I don't think I can reccomend them highly enough!
They're in West London just off the A40 and it's called Xclusive Body Works. their web page. If their page isn't working and you're interested PM me for contact details.
Anyway - here's some pics which don't really do it justice and I just WISH I had some "before" pics so you could see the improvement.
One very happy hando! (just the wheels to go next!)