Hi
An update on going to my dealer in Cardiff, first, they were dubious that I would get anywhere, as I' am passed the 3 yr warranty. They then contacted Lexus GB on my behalf and got back to me with .... can not be done!.
I then contacted Customer Service Lexus GB and spoke to a helpfull guy called Stephen, after much discussion on "good- will" he agreed to do something. It seems a party of Japanese are over here this week, to find out WHY? there is a problem, as they do not use salt on their roads. I then got a call from Lexus Cardiff saying that I can order some refurbished wheels from Lexus GB.
The "deal".....Lexus GB pay half the cost and I pay the other half plus fitting charges! Total cost on invoice 5 wheels at £65 each= £325, my cost £162 +VAT=£219.
Fitting I have been quoted £58 inc VAT, the original alloys go back to Lexus after.
The alloys come from Pristine Wheel Refurbishers tel: 01908 282628!
I was told that this was a once only deal for me, I think on balance it seems a good result £277.00