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lexus paid for warranty verses lexus relax ?


hondansxr
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hi i purchased (part me part dealer for the way we were treated ) a 2 yrs extended warranty

after the probs with the dealer i got in touch with LEXUS on facebook of all things and told them of my ordeal, they then had the dealer ring me and offer me 2 yrs free serviceing , also i can have a refund on my warranty and go on the relax programme , i have a 2016 rc 300h with 34k on it is it worth the money back or keep the warranty cheers in advance

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1 hour ago, hondansxr said:

hi i purchased (part me part dealer for the way we were treated ) a 2 yrs extended warranty

after the probs with the dealer i got in touch with LEXUS on facebook of all things and told them of my ordeal, they then had the dealer ring me and offer me 2 yrs free serviceing , also i can have a refund on my warranty and go on the relax programme , i have a 2016 rc 300h with 34k on it is it worth the money back or keep the warranty cheers in advance

I agonised over this one a few weeks back. I’ve a 2017 GSF and got the 12 months relax warranty with the last service in early August -  I was exactly half way through the 2 year extended warranty (EW). There are a few things excluded from relax (multimedia, exhaust/cat converter, shock absorbers) so I was going to keep the EW until I had it confirmed it definitely won’t be available for renewal. I figured that, the older the car gets the more chance of a warranty claim so there’s not a lot of point hanging on to the EW for just another year when the car is still relatively young - I may as well get a refund and bank the money towards any problems. In fact what really swung it was by the time I’d dithered around there was only 11 months left but I was still refunded 50% of the 2 year premium!

Looking into both of these warranties also made me realise that the ‘wear and tear’ clause even of the EW would make a successful claim of some of the items covered (compared to Relax) very subjective. I also asked myself, if I had Relax cover before the EW, would I have paid to take out the EW for the extra cover. The answer was almost certainly  not.

Anyway, hope this helps, but if you do a search there has been a plethora of posts on this.
 

 

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