Wahoooo Goodnews At Last

[mattstheone]

Before i start i know its nowt to do with the IS200 but alot of you own Xbox360 and have had the problem with it

GOOOD NEWS TO ALL

If you Own an XBOX360 or are looking to buy one for Forzza motosport 2

Microsoft have just made the warranty 3 years now

but the best news is that if you had to send your console back with the three red rings flashing

AKA Ring of death

Microsoft will credit the £85.00 back to you within the next two weeks

and give you a years warranty

At Last they have finally stood up and listened to general joe public

here is what they say

Open Letter From Peter Moore

To our Xbox Community:

You've spoken, and we’ve heard you. Good service and a good customer experience are areas of the business that we care deeply about. And frankly, we've not been doing a good enough job.

Some of you have expressed frustration with the customer experiences you have had with Xbox 360; frustration with having to return your console for service after receiving the general hardware error message on the console.

The majority of customers who own Xbox 360 consoles have had a terrific experience from their first day, and continue to, day in and day out. But when anyone questions the reliability of our product, or our commitment to our customers, it's something I take very seriously.

We have been following this issue closely, and with on-going testing have identified several factors that can cause a general hardware failure indicated by three flashing red lights on the console. To address this issue, and as part of our ongoing work, we have already made certain improvements to the console.

We are also implementing some important policy changes intended to keep you in the game, worry-free.

As of today, all Xbox 360 consoles are covered by an enhanced warranty program to address specifically the general hardware failures indicated by the three flashing red lights on the console. This applies to new and previously-sold consoles. While we will still have a general one year console warranty (two years in some countries), we are announcing today a three-year warranty that covers any console that displays a three flashing red lights error message. If a customer has an issue indicated by the three flashing red lights, Microsoft will repair the console free of charge—including shipping—for three years from the console’s purchase date. We will also retroactively reimburse any of you who paid for repairs related to problems indicated by this error message in the past. In doing so, Microsoft stands behind its products and takes responsibility to ensure that every Xbox 360 console owner continues to have a fantastic gaming experience.

If we have let any of you down in the experience you have had with your Xbox 360, we sincerely apologize. We are taking responsibility and are making these changes to ensure that every Xbox 360 owner continues to have a great experience.

This will take a few days to roll out globally, and I appreciate your continued patience as we launch this program. I've posted an FAQ that should address some additional questions, and we'll update it over the next few days.

I want to thank you, on behalf of all us at Microsoft, for your loyalty.

Welldone Bill gates this is going to cost Microsoft 1.5 Billion dollars

Matt

[Adie]

already posted mate around 1pm this afternoon :winky:

great news none the less :)

[mattstheone]

already posted mate around 1pm this afternoon :winky:

great news none the less :)

sure is, sorry about that but i only found out when i got home and called the support line to find out where my Console was as

mine is still with Microsoft 25 days to turn it round, they must have hundreds sorry thousands being

repaired.

i had a right moan at the call centre when i had to hand over my card details for £85.00

hopefully they will send me a new machine that has been modified with the cooler running chip set

but fair play to uncle Bill his team have held there hands up over this !!!!!!

or is just that people will start buying the PS3 and nintendo Wiis

[Adie]

Well it took them long enough to pull their fingers out their arse and admit there is a problem with the machines they were selling