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Everything posted by Ken83

  1. Hi guys, Having an issue with my 2014 IS300h, F Sport on 38k miles I purchased 2 weeks ago tomorrow and looking for recommendations of good Lexus dealerships near me I can take it to for them to look at it under the 1 year approved used warranty. My choices are: - Sidcup - Woodford - Southend-On-Sea - and at a push Tunbridge Wells Can anyone recommend any of these dealerships please as this is the first Lexus I've ever had so have no experience? I bought the car from Lexus Wolverhampton which is 148 miles from me os no chance I can take it there. Hoping to make a booking today so if anyone could help I'd really appreciate it. Just in case you were interested, the issue I am having is as follows: On Wednesday for the first time I needed to parallel park and I found that as I was moving the car forward and backwards to fit the space the brake pedal was vibrating intermittently and I could hear a noise from the engine bay as it vibrated something like a groaning/grinding noise or could have been a pump activating? I wasn't at full lock so don't think it's that and it definitely coincided with the brake pedal vibrating. I've felt it before if I am at maybe in traffic, release the brake to move forward a little and then press it again. But this time I guess because I was going backwards and forwards it was much worse. Anyone else experienced this? Any feedback would be much appreciated. Thanks! Ken
  2. Thanks for the quick responses chaps. I bought the car in Wolverhampton (about 130 miles away from me), but they said as its in warranty (approved used) I can take it to any dealership to investigate the issue so I will aim to do that at the weekend. Just wondering if a dealer who didn't sell the car will care enough to spend money to fix but I guess they would recover from head office and I'm probably being too pessimistic! Cheers again, Ken
  3. Thanks for all the replies guys, you seem like a knowledgeable bunch! I have one additional question to ask and I only noticed this yesterday as usually I park in a drive or in drive in bays (not parallel). Yesterday for the first time I needed to parallel park and I found that as I was reversing the car and bringing it forward to fit in the space the brake pedal was vibrating intermittently and I could hear a noise from the engine bay as it vibrated something like a a groaning/grinding noise? I wasn't at full lock so don't think it's that and it definitely coincided with the brake pedal vibrating. I've felt it before if I am at maybe in traffic, release the brake to move forward a little and then press it again. But this time I guess because I was going backwards and forwards it was much worse. Is this normal? Feels very strange indeed. Thanks Ken
  4. I have a feeling it may be to do with my phone and the Bluetooth. It sometimes sounds muffled, but it sounded fine when I test drove so shouldn't be the car. Will try and get to the bottom of it but thanks for the suggestions.
  5. Thanks Steve, I tried to find this yesterday by going to software update history but the log was empty so not sure if it's ever been updated and have no idea where to find the current software version.
  6. Thanks Thackeray - would this work if I recorded a tag, but then my wife wanted toc all that person do you know? Thanks K
  7. So, it's been exactly a week since I purchased my 2014 IS300h on 37k miles and with the F-Sport trim. I know people on here like to hear about the experience of Lexus 'newbies' so thought I would share my thoughts for those interested: What I like/love: - The refinement - It's so quiet and civilized in the cabin that now the slightest rattle (from my children's baby seats) catches my attention (and also mildly irritates me) :-D Even when you floor it and the engine revs, with windows closed its not that bad. A drastic change from the previous louder than normal 2005 diesel. I also like that it feels solid which was something my previous car lacked. - The convenience and tech - love the double edged sword of comfort entry (convenience v security - though I have bought a faraday box). Really enjoy the seat memorization and their comfort as well as the smell of the full leather (dark rose). Enjoy using the rear camera (and wonder how anyone can do without it as visibility isn't great through back window). - Styling - still loving the F-Sport styling and the look of the dash when it's dark and it all lights up (though I don't like it quite so much in the day). - Fuel economy - so far getting mid 40s which is good I think. It's similar mpg to the much smaller, much less refined BMW 120d I had prior. My wife drives it as well and I notice every time I come back to it after she has had it the battery seems lower than when I have it (perhaps she's not braking early enough for the regeneration or just using it more pottering about at low speeds). What I've noticed: - Acceleration doesn't feel as brisk as my previous BMW 120d. Accepted, it was a much lighter car and has a turbo but on paper they weren't too far off and this one has +40 BHP (at 220bhp overall) and a lot of people say the IS300h is quite fast in sport mode. What I notice though is that it doesn't feel fast or you don't get that push into seat acceleration, but then when I look at the speedo I'm doing 70mph so maybe it's a perception thing? I do notice a definite lag though between putting your foot down and the acceleration. Another thing to mention is I haven't found this 'kick down switch' people talk about on autos in this. Kind of like a notch for extra power at the bottom of the pedal. Floored it today to see and felt no such thing. Am I doing something wrong? Oh and finally on this topic something weird I've noticed. In sport mode if you release your foot from the accelerator pedal (to coast) , weirdly it seems like the car almost instantly slows down a little and loses a bit of momentum - much quicker than if you were in normal mode. It's really weird, I tested it a few times this morning. Has anyone else noticed this? - Sound from Dolby system - unfortunately for me, the car I found with most of the things I wanted and at a reasonable price point doesn't have the Mark L sound system. I find the Dolby one a bit lacking in bass and when I turn it up sometimes there is quite a bit of resonance and I feel like I may damage the speaker. Funny thing is when I play certain music it sounds a bit better so not sure if its because I'm streaming from Spotify when its bad and better when the song is downloaded? Wondering if I can fit a small active sub or if I shouldn't dare with all the hybrid electronics? - Navigation has an ugly light brown background on the map during the day but looks nice at night when it changes to the 'night color scheme' which is much less in your face. Is there a way to change the background color in the day mode anyone? Even my wife doesn't like it and she is quite easy going on such things. I on the other hand...:-D - Cup holders in weird position - just makes it uncomfortable for front passenger but someone provided me with potential solution of a cup holder bin (its for an Auris, but may fit). - Music currently being played via Bluetooth doesn't update on the screen when next song comes on (but some helpful people on here tried to help me with this). One said when you plug it into the USB and use it in that mode its up to date, you get slightly better sound quality and screen art - which is true. But its a bit of a faff plugging the phone in each time - which they also acknowledged. Well those are my thoughts after week 1. Would love to hear what you think! Cheers Ken
  8. Hi all, Just wondering if anyone had found a way of covering the cup holders in an IS300h so the surface is flat? It's quite uncomfortable for my wife and me when I sit in the passenger seat. The elbow seems to rest right on them. Such a weird thing to do to such an otherwise comfortable car. Can anyone recommend anything I can use to cover them? Thanks Ken
  9. Ah, so if I get into the car and the music begins, if I then unlock may phone and leave it (to lock itself again or lock it manually again) the correct names should show as the songs are playing? I'll definitely try it, tonight - thanks. I also noticed yesterday (not sure if you have had the issue also) but when I am playing music and plug the phone into the USB to charge the music stops. If I press play on the phone or the console nothing happens until I take the plug out of the phone again. Not sure if it thinks I'm trying to stream something to the AV? Last question (I swear!): Is there a quick way to use the voice command to call someone? Every time I press it the lady comes on to give me a mini-tutorial. I just want to be bel to press the button and say "call Steve" or something. Is there a way to do this or only via the commentary on the available voice commands etc? Thanks and sorry for the never-ending questions, just trying to find my way around! Ken
  10. Thanks Vince. You're probably right about it being normal and about finding imperfections. It's so refined I guess that's that's the only issue I can find :-D I'm quite enjoying it too and love to look at the mpg I am achieving (it delights the inherent cheapskate in me)!
  11. Hi Olliesgrandad, just to be sure is the advice he gave that you can or cant drive in Eco all the time? Thanks :-) Ken
  12. Thanks for your responses. I purchased the car on Saturday after viewing it and I'm quite happy with it. I also ordered a faraday box yesterday that will be able to store mine and my wife's keys securely. Will test it when it arrives to ensure it works. In regard to the service, I got confirmation from the garage that the 5 year/60k service has been done and its been stamped in the book. I had a couple of questions for you though, in case you've ever experienced? 1. When streaming music from my phone via Spotify to the car the name of the track doesn't seem to change as it progresses through. Anybody else had this issue or know how to get around it? Its quite annoying. 2. When I take off from a standing stop, I feel the engine kick in after the electric. I read beforehand that the change from one to the other was imperceptible, but I do feel it (only on moving from a standing start). Wondering if this is normal or if there is an issue of some sort? Seems to be less noticeable in eco mode but I heard you shouldn't drive in eco mode all the time? Thanks in advance if anybody has any input. Ken
  13. Hi All, I am due to go and see an IS300h tomorrow which I'm quite interested in buying. Was wondering if anyone had any advice for me on things to look out for? Details are as follows: - 2014 F sport (pre face-lift model) - 37k on the clock (so low mileage for age) - Full leather interior - Upgraded sat nav (with the mousey thing) and reversing camera - Standard sound system (NOT the Mark L version - which I would have liked but not sure if standard is decent enough?) - Heating/cooling seats - Buying from a Lexus main dealer with 1 year warranty and paying extra for the maintenance plan which will cover next 2 services - including the big 60k one (for around $1.3k all in). Is it worth extending the warranty? Part of the reason I'm buying is that they're supposed to be very reliable so seems counterintuitive. Aside from this I'm a bit worried about the security of the car due to keyless entry (I have a drive) and wondering if anyone has any advice - though it seems either faraday box/bag or turn off the transmission from key (by pressing unlock key twice while holding down lock). I'd detest having to put a steering lock on and off each time I park in my drive just for the convenience of not having to press a button to unlock the car! Any advice/help would be much appreciated. Cheers, Ken
  14. Thank you all for your time and post - much appreciated. I'm now torn between the IS300h and the RX450h. My preference would be the RX but it's a little more expensive to buy and run which is the reason i'm even considering the IS at all. Will let you know my decision as seeing a good example of an IS tomorrow. Again though, thanks so much for your help! Ken
  15. Hi All, Thank you all for the replies, they've been very helpful and I'm going to go and have a look at the car this weekend. Is there anything in particular you would say I should look out for? Also, is there any way to check the health of the battery with the onboard computer or are they pretty solid? The health of the battery as its my first ever hybrid (and with it being 6 years old as well) is also something I'm thinking a lot about. Thanks again, Ken
  16. Hi All, I am seriously considering an RX450h F-sport for my family car. The perks being the extra space (we currently have a 2005 1 series 2.0 diesel), safety, comfort and the savings from hybrid. The only thing I'm a bit concerned about is the real life MPG I'm likely to get from this vehicle rather than the manufacturers figures. My wife uses the car to drop the kids off at school every morning and I generally use it at the weekend running into London on the A13 from Essex. I was just wondering what kind of MPG people with this car get doing similar driving? My current car says (though it never seems to change on the dash) that I get on average 36 MPG so just trying to figure out how much more expensive the RX will be to run. Thanks Ken